Job Details

Cincinnati, OH

Full Time

4 Year Degree

$19.73 - $29.60 Hourly

None

Day

Nonprofit - Social Services

Description

Join Our Mission: Shelter Operations Coordinator Wanted!

Are you passionate about making a difference in the lives of families experiencing homelessness? Do you thrive in dynamic environments where your organizational skills and compassion can shine? If so, we invite you to apply for the role of Shelter Operations Coordinator at our dedicated residential family shelter.

Position Overview:

As the Shelter Operations Coordinator, you will play a pivotal role in ensuring the safety and smooth operation of our shelter under the guidance of our Shelter Director. This position is not just a job; it's an opportunity to provide critical support to families in crisis and to foster a nurturing environment. You will be at the forefront of our efforts to maintain a secure and welcoming space for all residents, staff, and volunteers.

Key Responsibilities:

Direct Service: Actively intervene and assist during client crises, ensuring timely communication with case managers and the Shelter Director.

Program Operations: Oversee the cleanliness and maintenance of shelter areas, manage inventory, and collaborate on staffing to ensure 24/7 coverage.

Volunteer Management: Serve as the primary liaison for volunteers, identifying needs and fostering positive relationships.

Security Monitoring: Keep a vigilant eye on shelter activity, ensuring safety through observation and effective communication.

Emergency Response: Be prepared to respond to emergencies, following established protocols to protect all individuals on campus.

Who You Are:

You hold a Bachelor’s degree in a relevant field and have at least two years of experience in a social service environment.

Your strong organizational and communication skills allow you to maintain professional boundaries while providing compassionate support.

You are experienced in crisis intervention, with a knack for diffusing potentially volatile situations.

You are adaptable, ready to pitch in as needed, and are committed to trauma-informed care and inclusivity.

Why Join Us?

Be part of a dedicated team that values your contributions and supports your professional growth.

Play a crucial role in creating a safe, supportive environment for families in need.

Enjoy a collaborative work culture where your ideas and initiatives are welcomed.

Physical and Environmental Requirements:

This position requires physical stamina, including the ability to lift up to 25 pounds and remain on your feet for extended periods. You will work in a lively setting, facing continuous interruptions but also engaging with a community committed to positive change.

Ready to Make an Impact?

If you’re ready to take on this rewarding challenge and help us transform lives, we want to hear from you! Apply today to join our mission of support and security for families in need. Together, let’s create a safe haven for those seeking hope and stability.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Work Location: In person

Qualifications

EDUCATION AND EXPERIENCE:

Bachelor’s degree in a relevant field.
Minimum of two years of experience in a social service environment, preferably serving individuals and families experiencing homelessness.

SKILLS:

Strong organizational and communication skills.
Ability to establish and maintain professional boundaries, confidentiality, and a trauma informed approach while working with clients.
Capacity to thrive in a fast-paced, flexible environment while maintaining a positive, client-centered approach.
Experience in crisis intervention and problem-solving, with the ability to diffuse situations effectively.
Availability to work at least one weekend and overnight shifts.
Understanding of and willingness to be trained in trauma-informed care, diversity, equity, and inclusion principles.
Ability to maintain client confidentiality and strong interpersonal skills, demonstrating compassion while being firm.
Proficiency in Microsoft Office (Outlook, Word, Excel).
Reliable attendance and a valid driver’s license, meeting agency vehicle insurance requirements.
Successful completion of background checks and drug tests as required.

Bethany House Services

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Shelter Operations Coordinator