Hours: 30 hours per week (Friday, Saturday, Sunday & Monday 1pm -9.00pm)

DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM?

Birmingham Mind is recruiting for the following exciting and rewarding position Crisis Intervention Worker (Talking Spaces)

About the role:

This is a new and exciting Talking Space service with the main aim of supporting 18-25 year olds and the wider community.

The Crisis Intervention Worker will be working closely with individuals who are experiencing a mental health crisis and/or episodes of psychological/emotional distress.

The main purpose of the role is to assist individuals through appropriate person-centred interventions to be able to address and help de-escalate their immediate crisis experience.

Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding, and responding with empathy, genuineness, respect, acceptance, non-judgment, and sensitivity.

There will also be some group activities provided to support mental health & well-being.

About you:

We are looking for a candidate with the following skills and experience;

Previous experience working in the mental health field, with experience of supporting people to be in control of their lives either in a paid or voluntary capacity.

Knowledge and understanding of the social determinants that can lead to poor mental health.

A good working knowledge and understanding of current safeguarding legislation.

Extensive knowledge of the local community within which you are working.

Excellent communication and team working skills and the ability to effectively utilise the technology available.

Good knowledge of both Microsoft Word and Outlook.

The ability to work Friday, Saturday, Sunday & Monday

The Talking Space service operates from 1pm to 9pm four days a week throughout the year.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our people are key to the success of the organisation, and we are recognised as both Mindful Employer as well as achieving gold standard success in Investors in People.

We welcome applications from people who have experienced mental health difficulties.

Closing date for applications: Sunday 26 January 2025

Interviews to take place: Wednesday 5 February 2025

The Company

We were founded in 1962, and are a Registered Charity and Company Limited by Guarantee, affiliated to Mind. If you would like to know more about our History, you can do so by downloading our A History of Birmingham Mind booklet.

Our Services are individualised, person centred, and deliver valued outcomes, as we passionately believe that everyone has the right to live lives that are meaningful and which enable them to reach their full potential as individuals.

We work in active partnership with a range of local organisations to deliver services and challenge the stigma that surrounds mental distress.

The Benefits

Contributory Pension Scheme

33 days Holiday increasing to 37 with length of service

Employee Assistance Programme

Paycare

Comprehensive Training Programme

Staff Forum

Cycle scheme

Salary progression and opportunities

Discounts and Perks

The Gallery

Documents

Birmingham Mind

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Crisis Intervention Worker (Talking Spaces)