Job Details

CINCINNATI, OH

Full Time

4 Year Degree

$41,607.00 - $44,530.00

Day

Nonprofit - Social Services

Description

FSS/SPARK Coordinator

SUMMARY:

The FSS/SPARK Coordinator serves as a liaison between Cincinnati Works and the POAH communities to facilitate participation in the FSS (Family Self-Sufficiency) program, referred to as SPARK* by CW for marketing purposes. Collaborates with CW staff and develops close working relationships with POAH staff and residents.

*SPARK stands for Strategy, Power, Achievement, Resiliency, and Knowledge

PRINCIPLE DUTIES AND RESPONSIBILITIES:

FSS/SPARK PROGRAMMING

Create marketing materials to explain and promote the program benefits
Provide material for POAH newsletters to spotlight the FSS/SPARK program’s activities and successes
Recruit POAH residents into SPARK in collaboration with POAH staff
- Explain the program benefits
- Assist residents in enrolling to become participants, including overseeing the 3 signed document packets required to be officially enrolled in SPARK:
  - POAH/FSS documents
  - CW intake
  - Financial Coaching documents
Work with POAH Accounting to ensure the accuracy of eligibility
Coordinate with CW Financial Coach to ensure participants attend sessions at least twice annually
Report monthly escrow amounts to Financial Coach for net worth updates
Celebrate achievements and milestones of residents

REPORTING

- Track SPARK participant data in Salesforce, Change Machine, and other databases
- Update enrollment information via Compass for quarterly reporting
- Complete annual HUD reporting by resident building
  - Document net worth and develop a plan to build it
- Review monthly escrow reports from POAH Accounting and update net worth

Other duties as assigned by direct management.

Qualifications

SKILLS AND ABILITIES:

Passion for the vision and mission of Cincinnati Works, a commitment in working with adults from different cultural and socioeconomic backgrounds and a belief in their resiliency.
Communicates effectively in both oral and written form.
Operates a variety of office equipment and possesses strong computer software skills; Outlook, Salesforce, Word, Excel, Internet etc. including the maintenance of a variety of databases.
Maintains daily; files/records, logs and tracking to ensure current and organized activity for timely follow-up of direct Member and partner services.
Utilize time management techniques to organize and prioritize work.
Coordinates a variety of projects simultaneously.
Strong interpersonal/team building skills to work cooperatively and effectively with individuals and groups.

EDUCATION/EXPERIENCE:

- Bachelor's degree required
- 5+ years of working with at-risk populations
- Strong data-tracking skills
- Capacity to work flexible hours
- Excellent organizational skills
- Excellent verbal, written, and interpersonal communication skills
- Ability to work in diverse groups
- Passion for the vision and mission of Cincinnati Works

PHYSICAL & MENTAL DEMANDS:

- Must be able to lift some moderately heavy items, such as a carton of paper
- Ability to remain calm and collected in busy environments

Cincinnati Works

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FSS//SPARK Coordinator