POSITION SUMMARY

Serves as an administrator on the Servicing Team for Everence Asset Management (EAM) to include general account maintenance of investment and charitable products.

RESPONSIBILITIES AND DUTIES

Responsible for entering transfer-in-kind investment data into data management systems.
Responsible for updating investment cost basis for transfers in kind in data management systems.
Responsible for calculating and entering step-up cost basis at the date of client death data into the data management system.
Responsible for reconciling holdings between data management systems daily.
Responsible for managing restrictions on investments in data management systems.
Responsible for coordinating CD investments for clients including updating available bank rates periodically.
Responsible for setup and management of account relationship households.
Responsible for performing daily error resolution in data management systems.
Responsible for performing servicing tasks for Trust, Estate, Investment, and Foundation accounts.
Responsible for managing donor-advised fund check distributions.
Responsible for reviewing charitable services reports for accuracy and distribution to markets.
Responsible for performing weekly audit reports review.
Responsible for maintaining quarterly compliance training employee list.
Responsible for identifying efficiencies and improvements for new and existing services, including clearly documenting procedures.
Responsible for comprehending current products and services offered to competently assist field staff.
Work collaboratively with sales staff and in limited circumstances, work directly with clients.
Collaborate with other team members to handle high-volume activity during peak business cycles.
Be able to discern and set priorities daily.
Responsible for cross-training team members to provide depth and continuity of support services.
Participate in communications and training for field staff as requested.
Reflect and carry out the Everence FAITH operating values.
Other tasks assigned by the supervisor.

QUALIFICATIONS

Education:

College degree in business/finance-related field preferred

Experience:

Some experience in data entry and a high comfort level in Microsoft Excel preferred

Skills and Abilities:

Must be able to manage time and prioritize individual workload extremely well
Strong written and verbal communication and interpersonal skills
Proven administrative and organizational skills
Team oriented: must work very well with internal and external team members
Strong analytical abilities and problem-solving capabilities.
High comfort level in Microsoft Excel
Ability to learn new software systems

SUPERVISORY RESPONSIBILITIES: None

SCHEDULE: Full-time

Everence Services,

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Investment and Charitable Administrator