Program Manager – Lead, Inspire & Make a Difference!

Are you a skilled and passionate leader looking for an opportunity to make a meaningful impact? Firstchance is seeking a dedicated Program Manager to join our collaborative and experienced leadership team.

📌 Full-time position available – ability to work contracted hours flexibly

$ hourly rate: up to $77.73 per hour (based on qualifications and level of experience) + super | salary packaging | discounts

📍 Based in Mayfield – ability to work from home

About Us

Firstchance is a leading Early Childhood Intervention Service, supporting families of children with disabilities across Newcastle, Lake Macquarie, and Port Stephens. With a dedicated team of over 70 professionals, we are committed to delivering high-quality services that make a real difference in children’s lives.

About the Role

As a key member of the Firstchance Senior Management Team, you will play a vital role in providing leadership and operational management of our NDIS-funded services. You will ensure high-quality service delivery, compliance with industry standards, and effective team leadership.

Why Join Us?

✔ Work alongside a passionate and multidisciplinary team, including Speech Pathologists, Psychologists, Physiotherapists, Occupational Therapists, Specialist Educators, and Family Workers

✔ Be supported by an experienced administration and finance team

✔ Enjoy a flexible and collaborative work environment

✔ Lead and advocate for families and children in need

Key Responsibilities

🔹 Provide values-based leadership to staff and families

🔹 Oversee the operational management of NDIS-funded programs

🔹 Manage complaints processes effectively and professionally

🔹 Advocate for children and families within the community

🔹 Supervise and support staff within your allocated team

🔹 Collaborate with colleagues to drive positive outcomes

About You

✅ Bachelor’s degree (4 years) in Education, Early Childhood Development, Allied Health, Social Work, or a related field

✅ Working with Children Check & NDIS Worker Check

✅ Valid driver’s license and access to a reliable, insured vehicle

✅ First Aid Certificate (including anaphylaxis and asthma training)

Employee Benefits

💰 Competitive salary + salary packaging (up to $15,900 tax-free!)

🚗 Novated leasing options for vehicle expenses

📚 Professional Development Fund to support your growth

⏳ Flexible work hours – work contracted hours flexibly to maintain work/life balance

🏡 Hybrid work model – balance office and remote work

🧘‍♂️ Employee Wellbeing Program – 24/7 support for you and your family

💻 Company laptop provided for your role

Want to Know More?

For further information, contact our CEO – Darleen Taylor, at darleen.taylor@firstchance.org.au or call (02) 4910 3130 or 0414723127

How to Apply

📄 Step 1: Download the Information Pack & Position Description from our Careers page: https://www.firstchance.org.au/program-manager

✍ Step 2: Address the Essential Requirements & Selection Criteria in your cover letter

📩 Step 3: Apply via Swag (select the apply now button at the top of the page)

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Our Commitment to Child Safety

At Firstchance, child protection, safety, and wellbeing are at the heart of everything we do. We have a zero-tolerance approach to violence, abuse, neglect, and exploitation, ensuring a safe and supportive environment for all children and families we serve.

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