Job Details

Largo, FL

Full Time

Not Specified

$25.04 - $30.91 Hourly

None

Any

Nonprofit - Social Services

Description

Department: Housing Choice Voucher
FLSA Status Full-time, Non-Exempt
Position Type: Permanent
Reports To: HCV Director
Benefits: Full

Description:
This position is responsible for interviewing, investigating, verifying eligibility, and recertifying income, assets,
eligible deduction, and the household compositions of families seeking housing or continuing participation in
our existing Housing Programs. PCHA will calculate and determine the rental subsidy to process housing
assistance payments on behalf of clients and participating property owners in accordance with HUD and PCHA
regulations and policies. This position reports to the Housing Choice Voucher Director.

Duties:

ESSENTIAL DUTIES
The statements contained below reflect general details as necessary to describe the principal functions of the job, the level of knowledge and skill
typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform
other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the
workload.
An essential function is a duty or responsibility that is critical or a unique component of the job and is required
to be performed with or without reasonable accommodations.
- Schedules and completes annual recertifications and interims for 300 or more active clients on an annual
basis.
- Assists the Housing Assistance Coordination in duties.
- Verifies all documentation provided for income and asset verification.
- Prepares leases for new participants and for active participants who have moved.
- Prepares briefing packet for movers and conducts briefings for clients.
- Responds to landlord/tenant inquiries and complaints.
- Makes decisions regarding eligibility and initiates termination process.
- Prepares correspondence to landlord/tenant.
- Prepares weekly/monthly reports as required.
- Prepares a recoupment sheet for investigation of fraud.
- Assists with mid-month reports for Accounting for payments to landlords.
- Assists in staff supervision in the absence of the Housing Assistance Coordinator.
- Answer questions of other counselors and assists them in decisions.
- Performs Port-In Lease-Ups.
- Performs special assignments as requested.
- Perform related duties and responsibilities as required.

CORE COMPETENCIES
The following personal attributes are considered essential requisites for effective performance of the holder of
this position.
- Problem Solving Expertise: Identifying and defining problems/goals including scope and sequence of
priorities for attainment; selecting and implementing alternative solution strategies; and supervising
resources, constraints, and contingencies.
- Positive Thinking & Attitude: Maintains a positive work environment by creating job motivation,
remaining enthusiastic about taking challenges, demonstrating an “I care” attitude, approaching others
in a pleasant, happy, upbeat manner, and always finding the positive aspect of a negative situation;
ability to resolve conflict in positive ways.
- Communicates Effectively: Presents ideas and influentially through various means; identifies/shares
important information in a timely manner; appears knowledgeable and confident in communicating
information.
- Work Ethic: Dependable and meets commitments by exhibiting willingness to put in extra hours or
extra effort to get the job done; available and presentable for work on a consistent and timely basis.
- Organization: Develops plans to achieve objectives by identifying resources needed, time allocations,
and anticipated obstacles; utilizes planning tools and methods for prioritizing, organizing and following
through.

PHYSICAL DEMANDS AND WORKING CONDITIONS
- Office environment.
- Driving a vehicle to conduct work.
- Work Monday – Friday; some overtime and weekends may be required, hours to be determined.
- Hearing and speaking to exchange information in person or on the telephone.
- Seeing to read a variety of materials.
- Dexterity of hands and fingers to operate a computer keyboard.
- Sitting for extended periods of time.
- Operate mailing and other equipment.
- Contact with dissatisfied or abusive individuals.

ADA STATEMENT
In compliance with the Americans with Disabilities Act, the Pinellas County Housing Authority will make
reasonable accommodations to the known disability of a qualified applicant or employee to enable people with
disabilities to enjoy equal employment opportunities, if it would not impose an “undue hardship” on the operation
of the employer’s business.

ETHICS
As a governmentally funded agency, PCHA is committed to maintaining the highest of ethical standards.
Applicants selected for employment are expected to perform work responsibilities with the highest degree of
integrity, professionalism and honesty, to merit the respect of co-workers, clients, partners, vendors and the
general public. Applicants selected for employment are also expected to serve the public with dedication,
concern, courtesy and responsiveness.

DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work
performed by employees within this classification. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this
job.

This position specification is not an employment agreement or contract. Management has the exclusive right to
alter this position specification at any time, without notice.
PCHA is an Equal Opportunity Employer.

Qualifications

Qualifications:
MINIMUM REQUIREMENTS
• Graduation from a standard high school.
• Bachelor’s degree in Business, Social Work or related field is preferred.
• Five (5) years of satisfactory work experience dealing with the public.
• A combination of experience, education and training would likely provide the required experience to
qualify.
• Excellent written, communication and organizational skills.
• Florida Class “E” driver’s license and be insurable by PCHAs liability and fleet insurance carrier.
QUALIFICATION PROCEDURES
Applications will be reviewed for relevant experience, education and training. Applications must be detailed and
complete for proper evaluation. The best-qualified applicants may be required to complete further testing, which
may consist of any combination of written, oral or performance examinations. Responses to supplemental
questions are required if applicable.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
- Computers and ability to operate PCHA software.
- Office procedures, methods, and equipment with particular reference to the receiving of and accounting for
money.
- Knowledge of business letter writing.
- Agency policies, procedures, HUS regulations.
- Community resources to assist participants and the program.

Ability to:
- Read, write and comprehend simple instructions, correspondence and memos in English.
- Effectively present information in one-on-one and small group situations to customers, clients and other
employees of the Authority.
- Make rapid and accurate mathematic computations in adding, subtracting, multiplying and dividing in all
units of measure, using whole numbers, common fractions and decimals.
- Apply common sense understanding to carry out instruction furnished in written, oral or diagram form.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Stay in control and maintain calm composure with people while working with continually changing tasks in
a deadline work environment.

Pinellas County Housing Authority

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