Job Title: Charity Manager(NGO)

Reports to: Chair, Board of Trustees

Charity Type: UK/International

Job Location: Remote

Direct Reports: Operations Coordinator

Job type: Full-time (40hours/week)

About our Client

Our client is a registered charity in England and Wales and an Incorporated Trust in the Federal Republic of Nigeria. The organization was established to support and empower Africans impacted by Parkinson’s disease (PD).

ABOUT THE ROLE

The Charity Manager is a pivotal role within the organization, supporting the growth, development, and expansion of the charity. We seek a proactive and experienced professional with strong multitasking abilities, a strategic mindset, and the capability to take the initiative in managing operations efficiently.

This role will oversee general administration, programme management, finance, stakeholder relations, marketing, and policy compliance.

Duties and Responsibilities

Operations

• Develop and implement an operations plan aligned with the charity’s strategic goals.

• Oversee day-to-day operational activities to ensure the effective delivery of services.

• Maintain and oversee IT and financial systems to ensure they are up to date and secure.

Programme management

• Oversee the delivery and evaluation of existing programmes and activities.

• Prepare program reports for funders and key stakeholders.

• Develop new initiatives to further the charity’s mission and vision.

Finance and fundraising

• Oversee all aspects of income and cost management, including the processing of grants and donations, with the support of the Treasurer

• Manage and monitor income and expenditure budgets to ensure financial sustainability.

• Ensure timely preparation and submission of financial reports and budgets.

• Ensure financial statements are submitted for external review and in compliance with UK/Nigeria

charity regulations.

• Collaborate closely with the Board of Trustees and fundraising teams to develop and implement effective strategies for bid-writing and fundraising activities

People management

• Oversee all aspects of recruitment, onboarding, training, and supervision of staff and volunteers.

• Foster a supportive and inclusive work environment that promotes professional growth and development.

Stakeholder Engagement

• Cultivate and maintain productive relationships with partners, donors, and other relevant stakeholders.

• Oversee beneficiary relations, ensuring compliance with data protection regulations.

• Represent the charity at local and international events.

Marketing and Communications

• Develop and implement a comprehensive marketing and communications strategy.

• Manage internal and external communications, including newsletters, press releases, and promotional activities.

• Develop up-to-date and engaging content for the website and social media platforms.

Policies and Procedures

• Ensure compliance with organisational policies and procedures.

• Regularly review and update charity policies and procedures.

• Ensure strict adherence to client confidentiality protocols.

• Ensure compliance with applicable charity laws in the UK and elsewhere, fundraising regulations, and professional best practices.

• Maintain high safeguarding standards to protect the charity’s beneficiaries.

Person Specification

Preferred Skills and Experience

• Proven experience in operations management, preferably within the non-profit or charity sector.

• Strong leadership and people management skills, including experience managing volunteers.

• Financial management and budget development experience.

• Knowledge of the UK charity sector and regulations.

• Experience in fundraising, grant applications, and corporate partnerships.

• Excellent communication and writing skills.

• Proficiency in Microsoft Office applications.

• Strong attention to detail and organisational skills.

• Ability and willingness to travel as required.

• Experience working with individuals with learning disabilities is an advantage.

• Understanding of UK GDPR, Equality, Diversity & Inclusion (EDI), and Human Resources best practices.

Personal Qualities

● Strong team player with excellent interpersonal skills.

● Highly organised and capable of managing multiple priorities effectively.

● Self-motivated and able to work independently with minimal supervision.

● Proactive and solution-oriented, with the ability to think strategically.

Method of Application

Interested & qualified candidates should send their CVs to recruitment@stresertintegrated.com using CMP-25 as subject of the mail.

StreSERT Integrated Limited

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Charity Manager