Job Details

Experienced

Headquarters /Main Office - Austin, TX

Hybrid

Full Time

2 Year Degree

Up to 25%

Day

Nonprofit - Social Services

Description

Pay Range $50,939.00 - $55,016.00 (Median Range $52,520.00)

I. Purpose and Summary of Position
The Social Media Coordinator manages TCFV’s online presence, and oversees TCFV’s social media
platforms, including Facebook, Instagram, Linkedin, Tik Tok, and Twitter. This role will also
conduct or assist in market research as needed, assist in developing multi-platform social media
marketing campaigns, and assist with special social media projects, such as The Purple Postcard and
Domestic Violence Awareness month. Further, this position will take on graphic design duties as it
pertains to social media.

This is a great opportunity for someone passionate about family violence and social media. The
Social Media Coordinator will be an integral member of the team responsible for supporting all
social media activities. The Social Media Coordinator must be creative, calendar-driven, have a
passion for storytelling, be comfortable behind, as well as in front of a camera, and enjoy working
within a mutually supportive, collaborative, highly dedicated, and mission-driven team.
Priority Essential Functions/Accountabilities.

1. Content Development: 50%
• Support the development, creation, and publication of engaging text, images, and video content
and keep abreast of the latest social media best practices and trends for the agency. Collaborate
with programmatic department teams to support social media campaigns across departments. Ensure
social media content adheres to organizational branding and messaging.
• Attend communications meetings with external vendors and support/implement campaign ideas flowing
from those meetings.

2. Content Distribution: 40%
• Regularly update and maintain the TCFV social media calendar and help manage all social media
channels including but not limited to Instagram, TikTok, Facebook, LinkedIn, YouTube, and Twitter.
• Strategize with the programmatic, marketing, and membership teams to create social media
campaigns and adhere to a regular publishing schedule aligned across all channels.
• Increase user engagement and web traffic by suggesting creative ways for promoting our agency
brand and attracting more visitors to our external sites.

This should include graphic design as it pertains to social media.

• When needed attend events to capture content in the form of pictures and videos for the agency
and its partners, members and stakeholders.
• On-air and media scripting, as needed.

3. Administrative Responsibilities: 10%
• Monitor channel analytics and provide timely reporting to leadership.
• Respond to information inquiries submitted via social media channels.

Qualifications

II. Minimum Knowledge, Skills, and Abilities Sought:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. TCFV recognizes that reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. The requirements listed below represent the
knowledge, skill, and/or ability required.
Required:
• Texas residency is required. This role is a hybrid remote job and requires in-office and on-
site event responsibilities on a regular basis.
• Hybrid staff are also expected to travel and attend in person activities associated with their
job descriptions and duties. Outside of these expectations, hybrid staff work remotely within the
state of Texas.
• 3-4 years of social media work experience.
• A thirst for creativity and learning with strong organizational and collaboration
skills.
• Above average ability to manage video recording and editing equipment, with occasional
on-air/on-camera responsibility.
• Innovative and self-starter; ability to work and meet deadlines independently.
• Attention to detail.
• Excellent written and oral communication skills, with grammar and spelling skills suitable for
publication and/or presentation to internal and external audiences.
• Proficient to expert skills working with writing and graphic applications, such as Microsoft
Office; Adobe applications, including InDesign, Google Analytics, Canva (or similar content
programs); and all social media platforms. Must be comfortable in learning and adopting new
computer applications and technology systems as needed.
• Self-driven to work independently with minimal supervision and use disciplined time management
skills.
• Ability to manage time and complete multiple activities and projects within given time
frames.

• Ability to respond with sensitivity and awareness to those with diverse cultural, ethnic, and
social backgrounds, values, attitudes, and languages.
• Demonstrate ability to work collaboratively with a team management model.
• Regular, predictable attendance is required.
• Commitment to TCFV’s mission to improve the lives of survivors and their families in
Texas.

Preferred:
• Bachelor’s degree in marketing or Communications.
• Bi-lingual Spanish
• Large social media following. 1-2 years of influencer experience a plus
• Experience with non-profit organizations.
• Knowledge on the dynamics of domestic violence

Physical Demands
Ability to communicate and converse in English. Travel up to 25% may be assigned. Ability to
frequently tolerate prolonged stationary positions and frequently move about a large public
building. Ability to work remotely, and ability to work in an office setting, as needed. Ability to
engage in frequent internal and external interpersonal contact. Professional attire may be
required for most public-facing work. Must possess the emotional and physical stamina to deal with
a variety of high-pressure situations, such as: responding to complaints, responding to urgent
requests, handling difficult internal and external interactions, periodically working long and, at
times, odd hours. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions and physical demands of this role.

Texas Council On Family Violence

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