Job Details

Management

Racine Campus - Mount Pleasant, WI

Full Time

None

$35500.00 - $40000.00 Salary

Nonprofit - Social Services

Description

How you’ll impact our mission:

The Wisconsin Humane Society (WHS) is hiring a full-time Assistant Shelter Operations Manager. This position is part of a team of Assistant Shelter Operations Managers that provide oversight and leadership to our adoption counselors and animal care technicians. The Assistant Shelter Operations Manager reports to the Director of Animal and Client Services and works onsite at our Racine Campus. If you’re looking for a rewarding career that makes a meaningful difference in the lives of animals and people while working alongside a supportive team, apply today!

Key accountabilities:

Consistently and positively communicate organizational and department strategic direction, priorities, values, and key information.
Establish workplace environment within team, and relationships and communication between team and other teams, which exemplify WHS values.
Create, foster, and strengthen team strategic and operating plans, structures and processes (e.g., training processes, operating processes, meeting structures) to form a consistent platform for performance, improvement, and implementation of organizational plans and strategic direction.
Assist in the monitoring, maintenance, and implementation of organizationally defined standards of animal care and client services.
Assist in the coordination and calibration of intercampus transfers by engaging in daily population checks, shelter rounds, and collaboration with campus leaders..
Model a people-centered approach to problem solving and support the team in reframing challenging experiences.
Respond to priority client issues surrounding surrenders, adoptions, special circumstances, etc.
Perform the core animal care and client services duties as needed.
Contribute to the scheduling and training of staff to achieve the core responsibilities of the AC-ACT position and provide support to other departments as needed.
Support the recruitment, training, scheduling and integration of staff and volunteers while modeling professional, collaborative, and timely communication.

Qualifications:

Emotionally capable of handling high-pressure situations in a professional manner.
Good problem-solving skills, ability to maintain a calm, professional demeanor in a fast-paced environment.
Ability to flex schedule to support the team as needed. Able to routinely carry 25lbs and up to 50lbs.
Models our organizational values of compassion, respect, and kindness, innovation, professionalism, equity, and positive approach.
Ability to partner with clients, staff, and volunteers from diverse backgrounds.
Adaptable to meet shifting organizational needs.
Organized self-starter with strong communication skills.
Demonstrated alignment with our mission, people-centered philosophy, and organizational values of compassion, respect, and kindness; innovation; professionalism; equity; and positive approach.

Ability to navigate emotional aspects of animal welfare work
Able to successfully meet the physical demands of the job, which include stooping, kneeling, crouching, crawling, standing, walking, pulling, lifting, grasping, and repetitive motions. Must be able to routinely lift and carry up to 50 pounds.

Hiring range: $35,500 - $40,000

Benefits for our full-time staff include: Paid time off, including vacation, wellness, and holiday time

Health, dental, and vision insurance
403(b) retirement plan with company match
Paid family leave
Group term and voluntary life insurance
Short-term and long-term disability
Flexible spending plans
Health savings account (HSA)
Supplemental benefits to cover unexpected expenses

Benefits for all staff include:

403(b) retirement plan
Mental health and counseling support: all employees and members of their household have access to our Employee Assistance Program (EAP) with six free counseling sessions per year
Limited low-cost wellness and veterinary care services for staff members’ animals
Discounts on adoption fees, training classes, youth programs, retail and events
Support for student loans: WHS is a Public Service Loan Forgiveness (PSLF) qualified employer.

Come see why over 280 staff call WHS home! You’ll be happy you did!

About us:

The Wisconsin Humane Society (WHS) is the oldest and largest shelter in Wisconsin. It was founded in 1879 and operates shelters in Milwaukee, Ozaukee, Racine, Door, Brown, and Kenosha Counties, as well as a Spay/Neuter Clinic in West Allis. The organization offers adoption services, youth programs, low-cost veterinary resources, retail stores, volunteer programs, dog training classes, and much more. The Milwaukee shelter also houses the state’s busiest Wildlife Rehabilitation Center. WHS is an independent nonprofit and receives no general government funding and is not part of any national umbrella group.

The Wisconsin Humane Society is an equal opportunity employer.

Application instructions:

Click on “Apply Now”to begin your online employment application. We will reach out to you via the e-mail you provided or by phone once we have an update on your application.

Wisconsin Humane Society

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Assistant Shelter Operations Manager - Racine Campus