1. Develops, implements, and manages operating plans, events, and schedules to promote aquatic and wellness growth and retention for the YMCA.
2. Execute strategies to ensure that members and/or program participants connect with one another and the YMCA.
3. Recruits, trains, develops, evaluates, recognizes, holds accountable and directs staff and volunteers in assigned areas.
4. Ensures safe, high-quality member focused services through innovative program development, evaluations, and ongoing staff training.
5. Confirms staff certifications are current and complete.
6. Models’ relationship-building skills (including Listen First) in all interactions.
7. Develops and controls budgets related to the position.
8. Direct and supervise program activities to meet the needs of the community and fulfill YMCA objectives.
9. Establish new program activities and expand the program within the community in accordance with strategic and operating plans.
10. Monitors quality results by monitoring and evaluating program effectiveness and adhering to program standards.
11. Provides data and reports as required for assigned programs.
12. Oversee daily operations and ensure compliance/training with all state and local licensing/regulations.
13. Ensure all procedures are followed, and accurate records are maintained.
14. Provide leadership and support for the annual fundraising campaign.
15. Keeps updated professional knowledge of all programs through self-study, research, and/or conference/workshop participation.
16. Participates in staff meetings and/or other related meetings.
17. Takes a leadership role in the planning and coordination of branch-wide events.
