Sr Account Manager for the Social Impact/ Development/ CSR Space
Company Overview:
- NetSysCon Consulting is an award-winning PR Agency offering services to major brands like Amazon, Samsung, MEA (India), Sony, etc.
Role and Responsibilities:
- Client Interaction and servicing: Maintain close and frequent contact with clients, strengthen rapport between the team and the client, and retain retainer clients.
- Overseeing a set of clients as part of a larger portfolio.
- Planning and Strategy: Prepare effective, comprehensive plans with budgets and timelines as per client's requirement.
- Operations and Quality Control: Ensure operation efficiency, systems and processes in place for clients, and enforce high-quality documents.
- Content Creation: Lead and own all content creation, ensuring client satisfaction with minimal iterations.
- Invoicing and Payment Follow up: Involve in invoicing and payment follow-up for clients, ensuring error-free invoicing and timely payments.
- Media Relations: Demonstrate effective knowledge of key media, influencers, external stakeholders, and industry bodies related to the client.
- Self and Team Management: Build and maintain great working relationships with teams across the organization, ensuring the team is guided on using foundation concepts and organizational tools.
Candidate Qualifications:
- 7-10 years of experience in Public Relations, communication, and client servicing.
- Good client/account management abilities.
- Experience with Social Impact/ Development/ CSR space.
- Understanding of online reputation management.
- Ability to work under high-pressure situations.
- Excellent written and verbal communication skills with an eye for detail.
- Experience in managing reportees and teams.
- Media Relations experience across sectors of experience.
Required Skills:
- Client Interaction
- Planning and Strategy
- Operations and Quality Control
- Content Creation
- Invoicing and Payment Follow up
- Media Relations
- Self and Team Management
Workplace TypeHybrid
Employment TypeFull-time
Industry TypeAdvertising / PR / MR / Event Management
Experience Levelmid-senior-level, associate
Annual Compensation INR 1,300,000 - 1,700,000
Work Experience (years)7 - 12 years
EducationAny Graduate
Skillsinvoicing and payment follow upclient servicingcsrsocialsocial media toolswritten and verbal communicationsocial impact drivencontent creationplanning and strategymedia relationsoperations and quality controlmedia knowledgeonline reputation managementclient interactionself and team managementmanaging reportees and teamscommunicationpublic relations