Volunteer Engagement Senior Manager
Fundraising & Engagement Division
United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector, and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need.
This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and financial instability. To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence.
Position Summary
United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission. The Senior Manager leads United Way of Central Indiana's (UWCI) volunteer engagement strategies, programs, team, and partnerships. The Senior Manager promotes and executes volunteer engagement experiences and opportunities (for both individuals and corporations) that effectively support UWCI's mission and goals and increase participants' affinity for UWCI. The Senior Manager leads the creation and execution of strategies to strengthen and grow relationships with corporate partners, individual donors, Community Based Organizations, and volunteers. The Senior Manager guides development and execution of team goals that align with overarching organization goals around engagement.
Position Duties & Responsibilities
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Leadership: Provides strategic direction and supervision for the Volunteer Engagement Team. Assure coordinated and clear individual and team goals are identified and monitored. Provide guidance and direction to team members while promoting individual thinking and innovation.
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Strategy Development: Responsible for creating and driving innovative strategies that will optimize engagement experiences for all key stakeholders.
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Volunteer Management: Act as lead volunteer coordinator for all UWCI signature events and activities. Provide support and leadership to the volunteer engagement team to help assure all engagement opportunities are effective, efficient, and meaningful.
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Programming: Oversee strategic development of various UWCI engagement programs, including leadership development programs, volunteer opportunities, immersive learning initiatives and cause-based initiatives.
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Financial Responsibility: Assist Vice President of Workplace Fundraising and Volunteer Engagement with the development of program budgets.
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Data Analysis: Ensure the accurate and consistent capture and measurement of volunteer and participant data.
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Relationships: Work cross-functionally to identify, develop and implement opportunities to engage constituents in impact work.
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Communication: Be knowledgeable about UWCI's work in Central Indiana and be an effective and compelling communicator of the same to advance engagement and brand value.
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Annual Goals: Work with other Volunteer Engagement Team members to ensure that goals reflect, align, and contribute to the organization's broader goals.
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Performs special assignments and other work, on an as-needed basis.
Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required.
Education and/or Experience
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Bachelor's degree in Non-profit Management, Administration, or similar field or five years of relevant experience required.
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Experience with Hands on connect, Salesforce database or other similar volunteer management and CRM systems is preferred.
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Five years of supervisory experience is desirable.
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Proficiency in computer skills and attention to detail are essential.
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Effective time management and multitasking abilities are required to meet deadlines.
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Strong organizational and interpersonal skills are crucial for success.
*Work experience may substitute for education requirements on a case-by-case basis.
Position Leader: Vice President Workplace Fundraising and Volunteer Engagement
Position Leads: Corporate Volunteer Engagement Specialist, Manager of Corporate Volunteer Engagement, Manager of Community Engagement, and Immersive Learning
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis.
