Summary of Position
A well-run rebuilding project requires a lot of planning and skill behind the scenes to ensure that clients, volunteers, and others come together to have an impactful, uplifting project day. The AmeriCorps Project Coordinator manages rebuilding projects from start to finish, beginning with the initial visit to assess the client’s home repair needs, through the completion of the workscope and final project evaluation. They will coordinate with clients, skilled volunteers, community partners, vendors, inspectors, and staff to develop and implement sustainable and effective project logistics practices. The AmeriCorps Project Coordinator will follow up with clients after each project to ensure that the health or safety concerns of the clients were addressed according to the workscope and complete any punchlist items.
Essential Duties and Responsibilities
- Serve as the main point of contact for clients before, during, and after services are completed on their homes.
- Coordinate communication between clients, staff, House Captains, and contractors such that all parties are on the same page about work scope, timeline/timing of project elements, and expectations.
- Receive and review applications from potential clients, talk with clients over the phone and complete initial site visits to get more in-depth information about the client’s needs. Once the application is complete, make recommendations on appropriate program services.
- Meet with clients to complete home assessments, develop a work scope and materials list, and collaborate with other team members to develop a project timeline (especially if coordination with volunteers or contractors is required).
- Arrange purchase and delivery of crucial project needs, including: tools and materials, personal protective equipment, dumpsters and other rented items, water and snacks. Maintain a system for warehouse inventory to allow bulk purchasing, the reuse or repurposing of tools/materials, and an efficient supply chain. Ensure routine maintenance of Rebuilding Together-owned tools between projects.
- Oversee general volunteers in completing direct hands-on repairs. Ensure that volunteers are trained in their task and have access to tools/materials, that proper safety procedures are being followed, that the work product is of good quality, and that volunteers enjoy and feel appreciated for their service.
- Complete direct hands-on repairs, including but not limited to: rough/trim carpentry, tile work, grab bar installation, wheelchair ramp/safe entry/egress repairs, interior/exterior painting, and weatherization.
- Recruit House Captains to provide on-site leadership of volunteers completing direct hands-on repairs and other skilled-trades volunteers to complete skilled repairs and modifications. Conduct training to bring volunteers in leadership/specialty roles up to speed on Rebuilding Together’s model of delivering services and completing projects.
- Obtain necessary permits, inspections, and other approvals to begin work.
- Ensure clients sign all necessary paperwork and agreements when opening and closing projects. Accurately track client information to support internal communication and planning.
- At the end of each rebuilding day, evaluate productivity against the workscope and ensure quality and completion of work. Upon completion of the project, survey clients to measure short- and long-term outcomes and overall client satisfaction.
Knowledge, Skills, and Abilities
Required
- Comfort with speaking and presenting in front of large groups--experience training or teaching adults/volunteers is a plus
- Proficient with Microsoft Word, Excel, Google Workspace, and use of internet
- Ability to function in a fast-paced, collaborative environment where each team member must balance being organized and detail-orientated with being flexible and keeping up with changing scopes of project work
- Ability to communicate in clear and encouraging language with a diverse community and staff—in writing, in person, and over the phone
Preferred
- Bachelor’s Degree or relevant life/work experience
- Experience with database, inventory, and barcoding systems or willingness to learn
- Solid interpersonal skills and ability to make connections and build relationships with volunteers
- Ability to work with diverse clients, volunteers, and staff to create a friendly, helpful atmosphere
- Volunteer service experience; managing or coordinating other volunteers is a plus
Description of Physical Demands
- Must be able to navigate an active construction site, including: climbing stairs and ladders, standing, lifting, and carrying for extended periods of time over difficult terrain.
- The majority of time will be spent in the office; they must be able to use a computer and phone for extended periods of time.
- Must be able to lift 50 pounds on a regular basis as part of their responsibilities to complete direct hands-on repairs and assist with the delivery of tools and materials.
- Must be able to lift 50 pounds on a regular basis as part of their responsibilities to bring materials to meetings, such as boxes of pamphlets, screen and projector, etc.
- They must be able to travel independently to meetings in the community and in client homes
- They will assist with several rebuilding days during the term—as such they must be able to walk, climb stairs, stand, lift, and carry for extended periods of time.
Other Requirements
- Access to reliable transportation for daily commute
- Access to reliable transportation for regular travel during the work day as part of core responsibilities
- Comfort with traveling via public transportation throughout the work day (or willingness to learn)
- Use of a personal vehicle is recommended due to inadequate public transportation
- Valid driver’s license and driving record to allow use of affiliate-owned or –rented vehicles or trucks
- Comfort backing up a vehicle with a trailer (or willingness to learn)
- Satisfy the National Service Criminal History Check eligibility criteria pursuant to 45 CFR 2540.202
- Comply with AmeriCorps Prohibited Activities listed in 45 CFR § 2520.65
Commitment Required
- Spring 2025 Cohort: Can start between June 1-30, 2025
- Term types available: full-time 40hrs/wk (1700hr term), part-time 20hrs/wk (900hr term), quarter-time 12hrs/wk (450hr term)
- Typical service week is Monday-Friday (full-time, part-time or quarter-time), however volunteer events often occur on weekends and will require attendance
Program Benefits
- Living allowance over all 11-month terms of service:
- Full-time 40hrs/wk (1700hr term) - $23,500/term
- Part-time 20hrs/wk (900hr term) - $12,441/term
- Quarter-time 12hrs/wk (450hr term) - $6,221/term
- Additional Monthly High Cost of Living Stipend: $150/month (full-time) $75/month (part-time) to cover high, local living expenses
- Additional one-time payment for second year+ members of any AmeriCorps program:
- Full-time 40hrs/wk (1700hr term) - $600
- Part-time 20hrs/wk (900hr term) - $350
- Quarter-time 12hrs/wk (450hr term) - $125
- Travel to one optional in-person Rebuilding Together event with other AmeriCorps members (Details TBD).
- Health insurance including dental and vision plans (only available to full-time 1700hr members).
- Professional development benefit up to $800/member provided by RT National.
- Mental Health benefit provided by RT National (covers 6 visits with a mental health professional OR 6 months of an online/tele-service subscription).
- Education Award for qualifying education expenses or loans, upon completion of the term of service:
- Full-time 40hrs/wk (1700hr term) – $7,395
- Part-time 20hrs/wk (900hr term) – $3,697.50
- Quarter-time 12hrs/wk (450hr term) – $1,956.35
- Federal student loan forbearance and interest accrual payment.
- Positions are eligible for Public Service Loan Forgiveness.
- AmeriCorps childcare benefit.
To learn more about our benefits and/or commitment requirements, visit our FAQ page on our website at www.rebuildingtogether.org/capacitycorps.
Non-discrimination statement: It is AmeriCorps’ and Rebuilding Together’s policy to provide equal opportunity for all. We do not discriminate in any aspect of employment or service because of race, color, national origin, gender/gender identity or expression/sex, age, religion, sexual orientation, disability, political affiliation, marital or parental status, reprisal, genetic information, military service, pregnancy, or submission of a complaint.
