Position Title: Health Navigator
Organization: Jewish Family Service of San Diego
Department: Refugee Resettlement
Position Type: Full-Time (37.5+ hours/week), Non-Exempt
Work Setting: Fully Onsite
Reports To: Preferred Communities Program Manager
Pay Rate: $24/hour
Total Compensation:
In addition to standard pay, compensation for this position includes:
- Comprehensive, low-cost healthcare coverage for employees
- Generous employer 401(k) contributions
- Employer-covered life insurance
Time Away from Work:
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:
- Paid vacation time and sick leave
- 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
- 2 Wellness Days to be taken any time during the year to support employees’ mental wellness
Position Overview:
JFS is looking for a compassionate, mission-driven individual to join the Refugee Resettlement team as the Health Navigator. In this role, you have the opportunity to use your organizational skills and public health experience to make a meaningful difference in your community and help change lives across San Diego. The Health Navigator plays an integral role on the team, working along with other Health Navigation staff. The role requires strong attention to detail, data entry skills, and the ability to complete regular reports and submit them in a timely manner; this work is done in close coordination with the Program Manager and other Resettlement staff. This position reports directly to the Preferred Communities Program Manager and works closely with the Preferred Communities team and the rest of the Refugee Resettlement team.
Responsibilities:
- Coordinate refugee health screenings for all new arrivals through the Refugee Health Assessment Program (RHAP)
- Coordinate client’s transportation to scheduled medical appointments, including urgent/emergency or specialty medical care health services
- Assess and coordinate referrals to mental health providers as needed
- Assist patient to enroll in a Medi-Cal managed care plan and select a primary care physician
- Provide assistance with telehealth appointments through education and/or access to appropriate technology
- Conduct community outreach and presentations to develop a system of support on behalf of eligible populations
- Participate in collaborative and work group meetings related to health care services
- Manage data and documentation per program guidelines
Skills/Experience/Abilities That Are a Must-Have:
- Familiarity with US healthcare system and healthcare programs for low-income families strongly preferred
- 2 years of experience with health education or working in the medical/health related field
- Experience working with refugee and/or immigrant populations strongly preferred
- Self-starter with excellent problem-solving skills, proven ability to multi-task, prioritize duties, and manage time effectively
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships
- Demonstrated success working and communicating effectively in a multi-cultural environment
- Experience in a nonprofit setting, preferred
- Advanced use of MS Office programs, including Outlook, Excel, and Word
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication skills and customer relationship skills
Skills/Abilities We’d Like You to Have:
- Fluency in second language: Arabic, Dari, Haitian Creole, Swahili, French or other
Important Notice:
Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).
About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.
*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
