Reference: NWM/511
Working Hours - Full Time – 37.5 hours per week (Monday - Friday 9:00 AM - 5:00PM)
Salary: £24,891 per annum rising to £25,691 after 6-month probation
Location: You will be based within the West Norfolk area with travel in and around Wells and Kings Lynn.
**You will be required to travel to other locations where necessary. The role will include lone-working within GP practices and/or other appropriate community venues. *Due to the nature of the role a driver licence and access to a vehicle is essential for this role, mileage is paid at 45p per mile for cars after your home to work base mileage is deducted.
Training: Mandatory training for this role takes place in Norwich, training sessions run from 9am – 5pm and run over 4 separate dates.
Annual leave entitlement of 26 days rising to 29 days per year depending on length of service.
The Service
Based in GP surgeries located across Norfolk and Waveney. Working with local surgeries and Primary Care Networks (PCNs) to see a reduction in the number of people with mental health issues re-presenting to their GP. This will include support / signposting to access Hub-based and Wellbeing services to build increased community resilience for the service user and freeing up GP and secondary services consultation time for wider system benefit.
As well as working with patients 14+ with their mental health, we are excited to potentially offer the opportunity for staff to be upskilled in certain specialisms, whereby you will be given extra training to support patients in areas such as: Dementia, Bereavement, ADHD/Autism, Children and Young People, Family, and 18-25 years olds. Please note this isn't an exhaustive list and can be discussed during interview.
To find out what its like to work as a PCN Recovery Worker please click here
The Role
You will work alongside the wider team and NSFT staff to support a reduction in the number of people with mental health issues re-presenting to their GP. You will support / signpost to access Hub-based and Wellbeing services, to build increased community resilience for the service user and freeing up GP and secondary services consultation time for wider system benefit.
Among Other Responsibilities You Will
- Work with partners to support clients with access to appropriate mental health support.
- Provide Personalised Support for clients in a person-centered and holistic way.
- Seek ways to continuously improve services for clients and their families.
- Provide support to PCN partners.
- Connect with external VCSE agencies, Norfolk County Council (NCC), Early Help Hubs, NSFT, health professionals, Wellbeing Service, Social Prescribers, contractors, education sector.
The Ideal Candidate Will Have
- Commitment to empower and support people in a way that inspires trust and confidence, motivating others to reach their potential
- Experience of supporting people with their mental health within a professional setting.
- Excellent understanding of recovery and recovery principles.
- Understanding of social, economic and environmental factors and their impact on communities, individuals, their families and carers.
- Experience of partnership/collaborative working and building relationships within internal services and external organisations.
- Experience of data collection, client record management systems and using tools to measure the impact of services.
- Driving license and motor vehicle, and a willingness to travel across your locality on a regular basis.
Individual Interview Dates will be confirmed for interviews
We may close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please refer to the job description for more information - JD 2024 PCN Recovery Worker.pdf
How to Apply
*Candidates are required to complete an application form, the link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx once you have downloaded and completed the application form you will be required to upload your application form via the “Apply for this job”. If you need to contact us please contact the HR Department on 0300 330 5488.
Safeguarding Statement
Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.