Position Description
POSITION: WIC Assistant Director
REPORTS TO: PROGRAM DIRECTOR
PAY RANGE LEVEL: N/A
PROGRAM FUNDS: WIC 100%
TIME ALLOCATIONS: WIC
FLSA STATUS: EXEMPT
SUPERVISORY RESPONSIBILITIES: DIRECTS THE WORK OF ADMINISTRATIVE PERSONNEL
SCHEDULE: FULL-TIME
Revision date: 10/24/2024
GENERAL POSITION SUMMARY:
Follows all WIC Performance Standards, Agency and Program policies and procedures and other applicable Federal and State regulations to successfully accomplish Agency and Program goals and objectives. Adhere to agency confidentiality policy with respect to information and records concerning families and staff. Provides education, training, and support to WIC pregnant women and parents to encourage the choice of lactation as the primary source of nutrition for their infants. Maintains the breast pump loan program. In the absence of the Program Director performs administrative duties as staff supervisor and program manager. Performs staff interviewing, hiring, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Provides services to individuals, groups, or community by performing the following duties personally or through subordinate staff. Supervises support staff with receptionist responsibilities. Travels to various communities throughout Lake County service area and out of area conferences and trainings. Maintain professional and ethical standard in accordance with agency policy, code of conduct and legal requirements.
ESSENTIAL JOB RESPONSIBILITIES:
PERFORMANCE INDICATORS
Administration (50%)
WIC Program Operations
- Creates reviews and updates monthly and daily WISE appointment schedules as needed.
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Develops, implement, and maintain the breastfeeding section of the Nutrition Services Plan
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Oversees card stock receiving and storage.
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Coordinates and oversees day-to-day program operations. Monitors and evaluates the efficiency and effectiveness of service delivery. Performs program assessments and corrective action plans as needed.
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Other duties as assigned within the scope of position classification.
Supervisory Duties
- Ensures adequate staffing to meet WIC program requirements, oversee day-to-day operations and staffing patterns, edits monthly staff calendar.
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Participates in the development of WIC annual budget.
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Facilitates regularly occurring staff meetings to provide updates on policies and procedures.
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Participates in annual performance appraisals and regular counseling or feedback.
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Participates in a variety of personnel actions including selections and promotions, orientation and training, performance evaluation, recommending disciplinary actions and dismissals, and working with employees to correct deficiencies.
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Performs time card approvals.
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Approves day-to-day billing, purchases, completes and submits purchase orders, approves LATs, travel advances/reconciliations.
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May travel to GAA office for meetings.
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Enforces the Agency Safety Program.
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Performs all WNA II duties.
Client Services (30%)
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Responds to common inquiries or complaints from customers, regulatory agencies, or members of the community.
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Responsible for screening of prospective clients, assemble necessary materials and data for enrollment and nutrition counseling.
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Determines participant eligibility for WIC program and completes certification process following federal and state program regulations.
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Determines nutrition and /or health risks during the certification process.
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Assess need, provide referrals, and follow up to health care providers, public health nurses and other agencies as needed.
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Maintains accurate WIC participant records, documenting certification information and nutrition education contacts in WISE.
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Issues and tailors WIC food packages appropriately.
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Orients participants to the WIC program guidelines and educates those regarding WIC food benefit transactions at the grocery store.
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Refers high-risk clients to Registered Dietitian.
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Follows high-risk care plan and agency protocols in counseling high-risk clients.
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May represent E Center at Regional Meetings, participates in monthly Director’s Calls and State WIC program sponsored trainings and conferences.
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Acts as liaison with area medical providers and community agencies.
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Other duties as assigned within the scope of position classification.
Nutrition Education (20%)
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Provides reliable nutrition advice that addresses the individual nutritional needs of the participant.
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Tailors nutrition education to the participant’s knowledge, skills, and motivation to change, participant-centered education.
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Refer high-risk participants to the Registered Dietitian/Degreed Nutritionist or present information for additional health care referrals.
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Conducts health, nutrition and breastfeeding contacts for prenatal and postpartum women, infants, and children.
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Develops and documents individual nutrition interventions and education plans to meet the participant’s needs and education frequency requirements.
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Follows up from previous nutrition education contacts and high-risk care protocols to assess for behavior change.
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Plans and provides participant-centered individual and group nutrition and breastfeeding education contacts.
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Other duties as assigned within the scope of position classification.
SECONDARY FUNCTIONS:
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Maintains accurate records and prepares and submits a variety of reports, attends WIX training for report development and data retrieval.
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Communicates with community organizations to promote healthy eating, ensure access to healthy food and provide healthy living activities for WIC participants.
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Prepares and presents reports as required.
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Participates in outreach activities.
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Attends staff meetings, State sponsored conferences and professional educational trainings as authorized.
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Communicates with State Consultants as necessary.
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Other duties as assigned within the scope of position classification.
MINIMUM REQUIREMENTS:
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Bachelor's degree in Nutrition, Dietetics, Public Health Nutrition or closely related field and a minimum of two years’ experience in administration and coordination of a public health or human service program.
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Minimum possession of a Lactation Educator certificate or higher certificate of expertise.
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Requires three or more years of experience working with pregnant or breastfeeding mothers and families with children 0-5 years in health setting.
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Knowledge of the basic principles and practices involved in breastfeeding of infants.
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Qualifies as a Certified Lactation Educator or International Board-Certified Lactation Consultant.
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Minimum of one-year supervisory experience required.
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Previous experience as La Leche League leader or similar breastfeeding support group.
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Previous training experience in either individual or group settings.
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Bilingual, bi-literate, English/Spanish, English/Punjabi, English/Hmong, and/or other language ability based on program needs preferred.
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State regulations require a physical examination, current tuberculosis test, and verified fingerprint and criminal records clearance before beginning work.
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Possession of a valid drivers' license; current personal vehicle insurance or safe driving record sufficient to ensure insurability through Agency policy
KNOWLEDGE, SKILLS, AND ABILITIES:
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Ability to read, analyze, and interpret general periodicals, professional journals, technical procedures, or governmental regulations.
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Ability to write reports and business correspondence.
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Ability to effectively present information and respond to questions from groups of participants, employees of the organization, and the public.
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Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
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Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
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Ability to understand and use a variety of computer applications and appropriate software, spreadsheets and word processing, such as Microsoft Office and workplace electronic technology, including internet access, networking, and e-mail.
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Advanced personal computer skills including ability to design and develop databases; create computerized presentation/training materials; and use advanced graphics design applications; desired.
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Ability to apply common sense understanding to carry out instructions, solve practical problems, and interpret a variety of instructions furnished in written, oral, or schedule form.
This job description is not a contract for employment. Duties may be changed at the Administration’s discretion. The employee is expected to do other duties as assigned, which obviously fall within the scope of this job.
In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discrimination on the basis of race, color, national origin, sex, sexual orientation, age, or disability.
