POSITION QUALIFICATIONS
Competency Statement(s)
Accountability & Dependability - Takes personal responsibility for the quality and timeliness of
work and achieves results with little oversight. Manages own time, priorities, and resources to
achieve goals.
Adaptability and Flexibility - Adapts to changing business needs, conditions, and work
responsibilities.
Confidentiality - This position requires the ability to maintain strict confidentiality, including,
but not limited to financial and agency information pertaining to Pioneer stakeholders.
Creative & Innovative Thinking - Develops fresh ideas that provide solutions to all types of
workplace challenges. Resolves difficult or complicated challenges.
Decision Making & Judgment - Makes timely, informed decisions that take into account the
facts, goals, constraints, and risks.
Ethics & Integrity - Earns others' trust and respect through consistent honesty and
professionalism in all interactions.
Relationship Building - Builds constructive working relationships characterized by a high level
of acceptance, cooperation, and mutual respect. Builds and maintains client and customer
satisfaction (internal and external) with the services offered by the agency.
Teamwork - Promotes cooperation and commitment within a team to achieve goals and
deliverables.
SKILLS & ABILITIES
Education: Bachelor's Degree (four-year college or technical school) Required, Field of Study:
Human Services can include but not limited to sociology, special education,
psychology, and criminal justice.
Experience: 1 plus years of experience working directly with individuals with a developmental
disability.
Computer Skills:
Microsoft Office, Word, Excel, PowerPoint, Outlook, Microsoft Teams, and SmartCare
Certifications &Licenses:
QIDP Certification or eligible to become a QIDP following Department of Human Services standards.
Other Requirements: Must have and maintain a valid driver's license.
Must obtain twelve (12) CEU's annually in order to maintain QIDP
certification.
Ability to use Phone, Fax, Copier, and file required.
Must be able to meet agency driver safety requirement of carrying
personal vehicle insurance with the following limits:
$50,000 bodily injury, each person
$100,000 bodily injury, each accident
$50,000 property damage
WORK ENVIRONMENT
General office environment. Weather and road conditions can be a factor while driving for the
position. Frequent interaction with any stakeholder within the agency (i.e. supervisors, coworkers,
clients, general public, outside agencies, etc.).
The company has reviewed this job description to ensure that essential functions and basic duties
have been included. It is intended to provide guidelines for job expectations and the employee's
ability to perform the position described. It is not intended to be construed as an exhaustive list of
all functions, responsibilities, skills and abilities. Additional functions and requirements may be
assigned by supervisors as deemed appropriate. This document does not represent a contract of
employment, and the company reserves the right to change this job description and/or assign tasks
for the employee to perform, as the company may deem appropriate
