Reports to :Technical Lead
We are looking for a
proactive and skilled Senior Associate-Technology who is good in Data
management, People management & Technology work. Main responsibility is to ensure that our
in-house software applications run smoothly & hand hold users of the tech
platform to report information/data easily & work on analytics of the data
reported on the tech platform. Also share data analytics insights with relevant
stakeholders.
Responsibilities :
- Perform routine maintenance checks and updates
to guarantee optimal performance of software application
- Handhold users of
the tech platform/ software applications in easily using the platform,
reporting data/information on the platform, providing need-based
training to them, resolving technical issues reported by the users
- Data analytics of
large datasets generated from Tech platform/software applications and
sharing the summary analysis/insights with relevant stakeholders for
decision making in order to improve the quality of the program for which
tech platform has been deployed
- Engage with various
database concepts and demonstrate proficiency in tools like Excel, Kobo,
Google Forms, and WhatsApp.
- Offer training and
management support for applications to internal teams, ensuring efficient
use.
- Undertake any
additional technical assignments related to software application projects
as directed by the Lend A Hand India (LAHI) team.
Requirements
Experience & Skills required:
Qualifications:
●BTech in
Computer Science, IT, Software Engineering, or a closely related
field.
●Certification
courses/ adept in Data analytics
●0-3 years
of experience in a technical maintenance capacity or monitoring platform management
Skills & Expertise:
●Good in
data management: data analytics using excel & google spreadsheets for large
dataset management (non-negotiable)
●A strong
grasp of database fundamentals and basic programming skills
●Expertiseofother tools for database
management such as Kobo, Google form will be a plus
●Comfortable in working with multiple
stakeholders/ large teams
●Effective problem-solving skills coupled with an
analytical mindset work!