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Ability to screen clients, conduct assessments and determine areas of need.
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Coordinate case management services in order to ensure comprehensive development of an individuals service plan.
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Facilitate in obtaining entitlements for consumers.
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Act as a clinical liaison.
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Control the quality of services through regular formal supervision, case conferences and case consultation to ensure a high standard of services.
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Establish and implement ongoing casework policies and procedures to ensure quality of service.
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Develop treatment plans with other members of the ACT team and the consumers.
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Manage the timely collection and analysis of pertinent client and program data to generate reports, evaluate program performances and determine still unmet needs.
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Coordinate services with all other members the ACT Team.
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Facilitation of groups for consumers.
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Ensure all documentations are completed in a timely fashion and remain in compliance with agency & OMH regulations.
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Responsible for ensuring physical plant is in compliance with agency and OMH regulations at all times.
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Participate in OMH approved ACT Orientations and Trainings.
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Ability to operate an agency vehicle.
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Attend any scheduled trainings relevant to the position or deemed necessary by Team Leader.
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Participate in activities of other staff members in their absence or during periods of staff shortage.
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Assists clients with case management needs; transportation to and from appointments, applying and following up with all eligible benefits and entitlements and any other needs deemed appropriate by treatment team.
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Maintain confidentiality at all times.
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Represent the Program at meetings and trainings not otherwise specified.
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This does not limit the assignment of duties or exclude the performance of other duties not mentioned as assigned by supervisor
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Responsible for reporting and documenting all incidents to immediate supervisor within 24 hours.
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Assists in the planning, developing and implementation of goals and training to further develop participants skills, including but not limited to:
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Budgeting
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Grooming
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Nutritional planning
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Use of public transportation
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Use of community resources
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Shopping
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Housekeeping
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Physical health & development
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Adaptive behavior/independent living
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Nutrition
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Vocational development
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Social development
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Acts as a role model for participants; furthers participants in researching and obtaining community resources appropriate and applicable to their needs and goals; follows-up on any aftercare/recommendations for treatment.
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Provide crisis intervention and mental health counseling as needed.
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Demonstrate ability to: maintain required written documentations; communicate relevant information to other staff and supervisor(s), verbally and in writing.
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Ability to work flexible schedules as work schedules, trainings and location are subject to change
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Ability to operate an agency vehicle.
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Attend all required trainings and any relevant to the position or deemed necessary by Team Leader.
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Participate in activities of other staff members in their absence or during periods of staff shortage.
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This does not limit the assignment of duties or exclude the performance of other duties not mentioned as assigned by supervisor, the Team Leader, Deputy Director, Director, and/or Senior Management.
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Provide 24-hour/seven day a week emergency coverage via emergency cell phone to provide crisis intervention services after program hours on a rotating basis, if applicable.