POSITION DESCRIPTION
Job Title: Career Navigator Reports To: Career
Navigation Manager
Division: Workforce
Development Classification:
Exempt F/T
Supervises: N/A
____________________________________________________________________________
Essential Functions:
To assist clients, create and follow through with a career
navigation plan consistent with helping clients accomplish goals and work
towards self-sufficiency; mentoring clients; determine immediate and long-term
needs, employability, and identify key barriers or assets in clients
self-sufficiency; job coaching skills; communicate with service providers to
evaluate client progress; offer counsel and guidance; maintain regular
face-to-face contact with clients.
Responsibilities:
This
job requires substantial knowledge of coaching and mentoring to build successful
program participants who possess creativity, leadership ability and oral &
written communication skills. The Career Navigator is
responsible for identifying risks and consultatively develops
preventative strategies, assist clients in learning life skills and development
& implementation of a leadership framework.
1.Maintain
case documentation, i.e. client records, including progress notes and all other
relevant information to assist clients and to comply with grant requirements;
review and verify all documentation submitted to support request for assistance
in accordance with program guidelines; explain to clients their rights,
responsibilities, required actions, and other available services based on the
clients’ ability to be successful.
2.Create
an Individual Enhancement Plan (IEP) and preform an interest assessment on each
client.
3.Suggesting
appropriate development activity for program participants and assist in
development of personal development plans
4.Provide
timely guidance and feedback to help strengthen specific knowledge/skill areas
to accomplish the mentees objectives
5.Conduct
other case management activities, i.e. travel to assist clients with specific
case management needs, prepare case summaries and reports, attend meetings and
training sessions, and provide referrals to appropriate outside agencies.
6.Monitor
client progress though phone calls, site visits and case management
appointments. Act as a liaison between program participants and project
partners who are delivering supportive services.
7.Maintain
professional knowledge in applicable areas and keep abreast of changes in
job-related rules, statues, and laws; read and interpret professional
literature; attend workshops, meeting, and seminars if applicable.
8.Keep
the Program Manager informed of unusual and/or crisis situations as they arise.
Skills and Abilities:
1.Must have excellent
organizational skills and be able to complete projects efficiently and
independently.
2.Must have excellent
communication skills including verbal, phone, word processing, email and
internet.
3.Must have good public relations
skills and the ability to work with employees and the public.
4.Must establish and maintain effective
working relationships with, and among, all personnel.
5.Must be able to read, write and
communicate clearly in English.
6.Must be able to work occasionally
long or extended hour, including weekends.
7.Must be able to function in a hectic
work environment with occasional periods of high stress.
8.Must maintain strict confidentiality
of all information.
Requirements:
1. Minimum of BA or BS degree
is required and one-year experience in criminal justice, social work,
employment counseling, placement, human services, or public administration.
2.Excellent
oral and written communication skills.
3.Must be proficient in operating a
computer and experience with Microsoft Office (Word, Excel, PowerPoint,
Outlook), and other social media applications.
4.Must provide own transportation.
5. Must be able to clear DMV check.
