Business Analyst
Southern Cross Care (WA)
About Southern Cross Care (WA)
At Southern Cross Care (WA), we are a purpose-driven, not-for-profit organization that has been serving the West Australian community for over 50 years. Our mission is to enable extraordinary lives for those we serve, and we are passionate about making a real difference in the lives of our clients and residents. We offer a diverse range of services to meet the complex needs of our aging population and those living with mental illness, including residential care, retirement living, mental health support, community housing, and home care.
About the Role
We are seeking a highly motivated and skilled Business Analyst to join our Technology & Transformation team. In this pivotal role, you will act as the crucial link between projects and stakeholders, ensuring business needs are clearly understood and successfully implemented. You will play a key role in supporting the analysis, delivery, testing, and deployment of solutions that optimise our operations and enhance the experience of those we serve.
Key Responsibilities
Gather and document business needs to inform the delivery of solutions aligned with strategic objectives.
Analyze and improve workflows to drive efficiency and operational enhancements.
Validate designs, participate in testing, and ensure solutions meet requirements and deliver expected value.
Facilitate smooth transitions by providing training and change management support.
Identify opportunities for continuous improvement and innovation.
About You
To be successful in this role, you will have:
A strong ability to analyse business needs and translate them into clear requirements.
Excellent stakeholder engagement skills to build relationships and ensure alignment with strategic goals.
Proven problem-solving abilities, with experience in diagnosing inefficiencies and developing effective solutions.
The ability to collaborate effectively and engage diverse stakeholders.
Adaptability to thrive in a dynamic environment and prioritise tasks effectively.
Employee Benefits
At Southern Cross Care (WA), we are committed to being an employer of choice. We offer a range of benefits to our employees, including:
Not-for-profit salary packaging options
Corporate Health Insurance
Free employee assistance program
Professional development opportunities
Paid Parental Leave
Annual leave starting at 4 weeks (full time)
Carers/personal leave
Service Awards for long standing employees
Flexible working environment
How to Apply
If you are excited by the opportunity to make a real difference in the lives of others, we encourage you to apply. Please submit your up-to-date resume and a cover letter outlining your experience and suitability for the role.
