Application Instructions
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Number of Positions: 1Work Location: 100% On-Site
Position Overview
City Year New Hampshire is seeking a collaborative, relationship-centered and results-oriented individual to serve as an Impact Manager (IM). The Impact Manager plays a critical role overseeing successful implementation of City Year New Hampshire’s school-based service model by coaching and developing AmeriCorps Members (ACMs) as they support student learning and growth academically and social emotionally. In this role, the IM manages a team of 5-12 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The IM will coach and support their ACM team through a journey of learning, reflection, and service to build civic capacity, civic identity, and leadership skills, and partner with site Impact Leadership to plan and support the overall Learning & Development experience of all members.
The IM works closely with school staff with the support of Impact Leadership in pursuit of meaningful outcomes at a student level and satisfaction at a partnership level. The IM develops and manages relationships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver targeted and integrated interventions for students throughout the school day. The IM also works with school staff, non-profit partners, and AmeriCorps members to support whole school engagement, after-school programming, and family engagement. Reporting to the Impact Director, Impact Managers meet regularly with peers and department leadership to share promising practices, challenges, and resources, and with the full staff team in pursuit of organizational priorities.
Job Description
Service Delivery & Impact
Impact Managers ensurethehigh-qualityimplementation ofCity Year’s Whole School, Whole Child model and Student Success Coach approach. This entails:
AmeriCorps Member Program Delivery & Experience
Impact Managers lead, manage, and coach a team of5-12 AmeriCorps members to achieve service performance requirements, meet corps practitioner standards, and reach their leadership development potential.Impact Managers will do this by:
Buildinga positive team culture in which AmeriCorps Members feel valued, supported, challenged, and successful.
Service Partner Management
Impact Managers are responsible forbuilding and cultivatingstrong partnerships with Teachers, Principal, school/district staff, and other key decision makers that will support the successful implementation of City Year’s Whole School Whole Child model and create the necessary conditions for ACM success. As such, Impact Managers:
Use data to continuously evaluate partnership progress and satisfaction, and student and member outcomes, and engage with school/district instructional coaches and Impact leadership to ensure ACMs receive additional coaching and support as needed.
Participation in Organizational Initiatives
Partner with CYNH’s departments and staff through applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees as needed to ensure site-wide goals are met.
Participate in both individual and site-wide learning opportunities centered on Diversity, Belonging, Equity, and Inclusion (DBIE) practices.
Executes to Results:Experience achieving transformational results with students from low-income communities, at the classroom, school, or network/multiple-school levels. Ability to problem solve, troubleshoot and show creative problem solving when faced with barriers.
Communication: Ability to translate mission and vision from organization level and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our corps members in service.
AdditionalExperience Preferred:
Able to develop diverse talent through coaching, performance plans, reviews, and leadership opportunities.
Thrives in a diverse, youthful, high energy, entrepreneurial, and fast-changing environment.
Benefits
Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
