Join our team to support our non-profit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community. If you are self-motivated and thrive in a dynamic environment, this is the perfect role for you. Pledge Drive Support Agents work for our clients provide phone-based support to receive donations, document accounts, and sometimes make transfers. We believe that customer success is at the heart of our growth. If you're eager to join a remote team that values innovation, customer-centricity, and commitment to excellence, apply now and embark on an exciting customer success journey with us!
Requirements
Personal Computer (Mac computers may not be accepted by some clients)
High Speed Internet
Phone Service with a smart phone
Valid photo ID
Secluded space in your home away from noise such as children, pets, construction, or other background noises.
A genuine passion for helping and connecting with people
Outstanding verbal and written communication skills
Ability to multitask and problem-solve in a fast-paced environment
Empathy and patience to handle diverse customer needs
Previous customer service experience is a plus, but not required
Benefits
Work remotely from the comfort of your home or preferred location
Competitive compensation with performance-based bonuses
Extensive training and ongoing professional development opportunities
Collaborative team culture that celebrates your achievements
Flexible hours with 24/7 availability
Set your own schedule
Pay rate of $0.20 to $0.32 per talk minute
