1. Implement and manage existing high-quality aquatic programs that align with community needs and uphold YMCA standards of quality, safety, and care. Expand programs as per strategic plans.
2. Supervise aquatics staff, handling recruitment, hiring, training, scheduling, and performance evaluations. Motivate staff to achieve department and organizational goals. Ensures records of staff certifications are current and complete.
3. Assist in the development and management of the department budget.
4. Complete all required department safety and quality documentation and drills on required timelines. Be an active participant of the Safety Committee.
5. Conduct internal and external safety training for lifeguards, swim instructors, staff and community, ensuring certifications are up-to-date.
6. Maintain program statistics to assess effectiveness and participation levels.
7. Schedule pool facilities including Pool Birthday Parties.
8. Assist in ensuring pools comply with health and safety standards, maintaining cleanliness, appropriate temperature, chemical balance, and conducting timely water testing and maintenance.
9. Demonstrate strong relationship-building skills in all interactions, promptly addressing member and community inquiries and complaints to enhance customer satisfaction.
10. Provide coverage for swimming lessons or lifeguard shifts as needed, ensuring proper pool coverage and offering support as required.
11. Assists in the marketing and distribution of program information.
12. Support YMCA fundraising activities and special events.
