Job Description
Overview
OATS from AARP helps older adults learn to use and leverage technology to transform their lives and their communities. Through its flagship program, Senior Planet, OATS works closely with older adults to create extraordinary experiences in-person and online. As one of AARP's charitable affiliates, the mission of OATS from AARP is "to harness the power of technology to change the way we age."
The Trainer
facilitates and delivers training programs through approaches such as lectures, demonstrations, and discussion groups that are designed to engage audiences to understand and effectively use technology to achieve targeted outcomes. Additional focus is communicating a culture of excellence, curiosity, and positive attitude, while connecting in a clear and concise approach that is digestible by all audiences.
Responsibilities
- Provides training to teach technology courses in-person or virtually to large audiences ranging in size using developed curriculum and approaches.
- Demonstrates mastery and utilization of learning theory, adult learning principles, and active learning.
- Addresses specific training needs and customize sessions for different audiences as needed. Adapts to emergent shifts of training environment and pivots in delivery with agility to ensure individuals attention to audience.
- Utilizes training methodologies and tools to ensure that training remains engaging and effective.
- Identifies potential opportunities to further explore by diagnosing gaps and developing solutions to course correct as needed. Provides recommendations and potential solutions, as needed, to enhance training experiences for all audiences.
- Solicits survey responses, collecting “success stories” and enter data into the organization’s CRM system.
- Coordinates with partner site staff for programming and supports recruitment efforts, and participates in trainer meetings, training events and special events, and other duties as needed/assigned (ex. outreach, curriculum, volunteer engagement, etc.).
- Engages and leads volunteers who assist classes, as needed.
Qualifications
- High School Diploma or GED and 1+ years of experience leading in-person education programs with audiences of 10+ attendees.
- Working knowledge of SalesForce.
- General working knowledge of mainstream technologies.
- Proven ability to explain complex technical information to all audiences.
Preferred:
AARP will not sponsor an employment visa for this position at this time.
Additional Requirements
- Regular and reliable job attendance
- Effective verbal and written communication skills
- Exhibit respect and understanding of others to maintain professional relationships
- Independent judgement in evaluation options to make sound decisions
- In office/open office environment with the ability to work effectively surrounded by moderate noise
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.