Service Leader Level 3

Community Integrated Care • Full-time • Newcastle • 2w ago

Our Benefits:

Ongoing continued professional development and progression opportunities
Work doing the things you enjoy, meaning work never feels like work
Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
Managed by supportive senior leaders
25 days of annual leave plus 8 statutory bank holidays
Pension Scheme
We will pay for your DBS
Shopping Discounts Scheme
Recommend a Friend Bonus scheme
Financial Hardship Fund
Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role:

Are you an experienced Social Care Manager or Service Leader?

Do you excel at managing teams to deliver exceptional person-centred support in the homes of people supported?

Then maybe a Service Leader role with a growing charity is the change you've been looking for!

We are currently recruiting for a permanent Service Leader Level 3 to manage a supported living servicein South Gosforth in Newcastle. You will be responsible for leading a team of 31+ Support Workers and Advanced Support Workers in a large service, where we deliver individualised support to 6 individuals with learning disabilities, communication difficulties and autism, so previous experience in the social care sector is vital.

This service is also supported by a Service Leader Level 1, who you will be responsible for supervising and supporting, ensuring they have the necessary training and support to be successful in their role.

In addition to being comfortable using basic IT systems that are required within the role, you should hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ/NVQ etc.

Due to the nature of this role, the successful candidate should hold a UK driving license and have access to their own car.

This is a full-time role for 37.5 hours per week and the hours will generally be Monday-Friday 9am - 5pm. We have an on-call team who support outside of working hours, so there is no requirement to be available for on-call duties.

Your values:

This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

- Integrity

- Empathy

- Patience

- A strong work ethic

- Compassion

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

If you are interested in learning more about the role before submitting your application, please feel free to contact our Recruitment Specialist, Eva Otto, on [email protected].

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2023 Colleague Engagement Survey, 56% (over 3,300!) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +28. This is a measure of how positively our colleagues talk about us – and 28 is an excellent score compared to other organisations!