Job Summary:
Responsible for driving transport runs on schedule with safety of customers and animals as top priority, excellent customer service skills while supervising loading and unloading patients from transport vehicle, and ensuring proper paperwork is transported on both intake and return runs. Must be a flexible problem solver and team player. Spanish speaker a plus but not required.
Skills/Experience:
- Must have and maintain valid TX driver’s license and clean driving record.
- Must pass a criminal background check and drug screening.
- Must be able to manage time wisely and keep on schedule.
- Must take initiative and be able to self-motivate as well as work in a team setting.
- Client Education
- Must be able to learn basic veterinary medical concepts including but not limited to vaccine protocols and anesthetic risks
- Must also be able to communicate basic veterinary concepts to owners and be able to repeat information relayed by a veterinarian
- Will be asked to communicate with the public on a daily basis in a professional manner
- Candidate should be highly motivated, enthusiastic self-starter with a professional attitude.
- Bilingual in Spanish is preferred.
Essential Functions/Responsibilities:
- Coordinates and drives transport runs, ensuring arrival and departure times are on schedule.
- Supervises loading and unloading of patients from transport vehicles.
- Ensures patients are safely secured in transport vehicles and clients are safe during drop-off and pick-up.
- Ensures proper paperwork is transported on both intake and return runs.
- Is able to relay basic medical information to transport partners and owners upon intake or release of patients.
- Responsible for cleaning and maintenance of transport vehicles on a regular schedule.
- Maintains the good reputation of Spay Neuter Network in the community by communicating and acting in a reliable, friendly, and professional manner.
- Other duties as assigned.
- The individual performing this job may be required to work more than eight hours in a day or 40 hours in a week with a split shift for morning and evening transports. The noise level in the work environment is moderate.
Physical Requirements:
- Must be able to work standing or sitting for 8 or more hours.
- Must be able to lift and carry up to 50 pounds repeatedly throughout the day with help.
- Must be able to bend and kneel repeatedly.
- Must be able to see fine detail in a variety of situations.
- Must have good hearing including ability to distinguish changes in pitch.
- Must have reasonable degree of agility to move through tightly cramped areas in various situations.
Emotional/Mental Requirements:
- Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
- Must be able to work under stressful conditions and work efficiently and effectively under those conditions.
- Ability to rapidly and accurately process information.
- Ability to recognize a need for assistance and ask for help.
- Ability to control instinct.
- Ability to make decisions.
- Ability to cope with frustrating situations and remain calm.
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