JOB SUMMARY:
The Community Development Manager Service Coordinator III is responsible for the administration and management of the Family Service’s community engagement activities. The primary responsibility of this role includes working with staff, stakeholders, and agency’s senior leadership team to advance the agency’s mission through community development opportunities. This position shall exercise discretion and independent judgment with respect to matters of significance as appropriate. Other responsibilities include: implementing and maintaining agency-wide planning, coordinating and oversight for community events; managing volunteer and volunteer related projects; identifying, cultivating, and maintaining strategic relationships with agency program staff and key partners, community collaborators, community programs, and families; the outreach, development, and retention of new external community relationships and resources for long-term, innovative strategic growth and long-term viability of the agency; presenting a positive image of the agency in all community and stakeholder interactions and outreach activities to enhance brand awareness, increase agency capacity and expand the agency donor base, while ensuring that services provided are in alignment with the Social Determinants of Health through a trauma informed care lens as defined by the agency.
ORGANIZATIONAL RELATIONSHIPS:
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Reports to:
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Directs:
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Supervise staff, contractual team members and volunteers; liaison with and provide leadership to personnel and representatives of collaborating agencies, community residents and others.
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Other
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Works cooperatively with all staff to accomplish the mission, goals, objectives and performance measures of the program and agency.
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ESSENTIAL PERFORMANCE REQUIREMENTS AND FUNCTIONS:
Required Competencies/Skills:
- Healthcare and Human Services Environments: Ability to explain issues and advancements in the healthcare and human services industries.
- Community Orientation: Ability to align one's own and the organization's priorities and assess and address community needs in an evidence-based and holistic manner, one that addresses the social determinants of health through a trauma-informed lens.
- Achievement Orientation: A concern for surpassing a standard of excellence. The standard may be one's own past performance; an objective measure; outperforming others; challenging goals, or something that has not been done previously.
- Professionalism and Ethics: The demonstration of ethics and sound professional practices, as well as stimulation social accountability and community stewardship. The desire to act in a way that is consistent with one's values and what one says is important.
- Interpersonal Understanding: Ability to understand other people as well as to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others. It measures increasing complexity and depth of understanding of others and includes cross-cultural sensitivity through a trauma-informed care lens.
QUALIFICATIONS:
To perform this job satisfactorily, an individual must be able to perform each essential performance requirement satisfactorily. The requirements listed below are representative of the training, experience, knowledge, and skills required for this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions listed above.
Education/Training/Experience:
- Bachelor’s degree in education, health, social work, or other related human service field, with a minimum of two (2) years’ experience in the respective field, required.
- Master’s degree preferred.
- Experience in working in a collaborative environment building organizational and stakeholder relationships and planning, required. Fluent in English and Spanish (read, write, and speak) desirable.
- Staff will be required to submit proof of their vaccination status or may request to be exempt from vaccination due to a religious and/or medical accommodation.
- Certificate or license, as applicable, by the appropriate State agency as a qualified practitioner.
- State of Texas vehicle operator’s license and proof of liability insurance as applicable
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, you must be able to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear, and taste or smell.
- You may be able to lift up to 50 pounds, have close vision, color vision, depth perception, and ability to adjust your focus with good hand-eye coordination.
