Operations Support Assistant

At AbleLight, we believe the world shines brighter when people with developmental disabilities achieve their full potential. We pioneer life-changing services that empower the people we serve to thrive.

We are currently looking to hire a full-time Operations Support Assistant. The primary responsibility is to provide administrative services that leverage the state operating model and supports the local operations team and State leadership. The assistant provides administrative support and produces regular and on-time deliverables and reporting as assigned with a focus on providing data management in electronic health records and benefit coordination for the People We Serve (PWS).

Requirements:

• High School Degree
• Two years of administrative experience
• Proficient computer skills, Outlook, Excel, Word, PowerPoint, Adobe Acrobat, SharePoint, Experience in Therap preferred but not required.
• Experience with Colorado PEAK website, applying, renewing, and troubleshooting benefits.
• Driver’s License in good standing.

Benefits (for those scheduled 30 hours per week or more): 

We support the whole person and have designed our benefits with you and your family's total well-being in mind:

• Health and Wellness: Medical, Dental, and Vision benefits starting the first of the month following 30 days of employment and access to Teledoc 
• Financial Wellness: 403(b) Retirement Savings Plan with 3.5% matching contributions, Health Savings Account, Flexible Savings Account, and Basic Life, AD&D, STD, and LTD insurance
• Work/Life Balance: Paid Time Off (PTO), Tuition Reimbursements
• We are now also offering Any Day Pay. With Dayforce Wallet, you get access to your pay as soon as you've earned it at no additional cost to you. 

Responsibilities:

• Responsible for data entry and maintaining current and accurate information in the electronic health record (Therap).
• Process incident reports, upload documents, maintain current programs, and generate various reports.
• Supports PWS by completing and submitting accurately and timely annual benefit paperwork (Medicaid/food stamps/Social Security).

• Coordinates with external and internal team members to troubleshoot eligibility and billing issue for PWS.
• Maintains accurate rosters of the PWS with detailed status information in multiple spreadsheets that is consolidated regularly and in report format and provided to leadership.
• Supports Shared Living Coordinator with file management and background checks for independent contractors.
• Coordinates, schedules, and documents operational meetings as needed.
• Develop and maintain process/training documents for this position.
• Provide backup coverage for department receptionist as needed
• Other administrative tasks as assigned include mailing, meeting, and training prep, scanning, and filing.

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