POSITION TITLE: Resident Advisor
DEPARTMENT: Residential Services
REPORTS TO: Program Coordinator
SALARY: $19.77/ hour
LOCATION: Avenue Saint John (Bronx)
SHIFT: Evening
Join a Legacy of Hope and Empowerment at Covenant House New York!
For over 50 years, Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter, housing, and wrap-around support services for vulnerable homeless, runaway, and exploited youth. As the largest provider of these essential services in New York City, CHNY impacts the lives of over 1,500 young people aged 16-24 every year.
At CHNY, our doors are open to all young people in need, regardless of race, religion, sexual orientation, gender identity, and expression. Our dedicated team offers various services, including shelter, housing, education, employment, health, mental health support, youth development, and anti-human trafficking initiatives. We operate with harm reduction and trauma-informed principles to ensure the best care for our youth.
But our mission goes beyond immediate support. We are passionate advocates for systemic change, influencing public policy, and raising awareness of the critical issues surrounding youth homelessness. Our ultimate goal is to provide a safe refuge and empower young people to build a brighter future founded on compassion, unconditional love, and absolute respect.
Join us in making a difference in the lives of countless young people. Being part of a team inspires long-term transformation and hope.
Job Summary
The Rights of Passage (ROP) Resident Advisor (RA) provides supportive services to up to 20 young people aged 16-21 living in an ROP site in the Bronx and reporting to the Sr. Program Coordinator of the ROP site, the RA is an energetic, creative, and diligent team member who includes case managers and a cadre of specialty staff, including employment/education specialists, housing specialists, youth development staff, and credentialed mental health staff. RAs will be expected to participate in training and implementation activities for evidence-based and other proven models that will be utilized.
DUTIES AND RESPONSIBILITIES
(Responsibilities to include but not limited to the following)
- Youth Engagement and Program Support
- Directly engages, supervises, and supports youth residing at the ROP site.
- Ensures that the site, including youths’ rooms, is clean and kept in good and safe condition.
- Welcomes youth to the site and orients youth to site expectations, CHNY’s mission and principles, and child protection policies and protocols.
- Assists youth with preparation for the day. Ensures youth are awake, out of bed, fed, and promptly on their way to work, school, or other activities.
- Monitor program and client activities to ensure a safe and secure environment.
- Cooks or assists in cooking meals for the youth. Engages with youth during mealtimes and works with them to facilitate post-meal cleanup.
- Assists in keeping the site clean and well-maintained by participating in daily tidying up and facilitating the work of facilities and maintenance staff.
- Provides support to Case Managers as needed, including distributing appointment slips, appointment follow-up, paperwork collection and filing, file maintenance, and file compliance.
- Maintains records in the Efforts to Outcomes (ETO) computer system and enters all required documentation timely.
- Escorts youth to other agencies and services when necessary (e.g., hospitals, school visits)
- Maintains healthy, supportive relationships with the youth, mindful of boundaries and mutual respect.
- Leads and/or participates in recreational and holiday activities at the site and off-site trips.
- Complete incident reports by the end of the shift and submit them to appropriate parties.
- De-escalates crises; attends to emergencies following agency protocol, as needed.
