Catholic Charities New Hampshire is looking for a full-time Data Services Associate (37.50 hrs/wk) to join our team of dedicated professionals. At Catholic Charities, we strive to provide person-centered services to strengthen New Hampshire families and build independence. We respond to those in need by offering programs that heal, comfort and empower.
The Data Services Associate plays a critical role as a member of the Development team, providing essential support for fundraising campaigns, donor stewardship, event coordination, and other development activities. This position is responsible for data entry, letter preparation, report generation, customer service and other assigned tasks.
Job duties include but are not limited to:
· Maintain and update donor records, ensuring data is accurate, up-to-date, and entered in a timely manner.
· Process gift entries in Raiser’s Edge, including online and manual donations, lock box files, and EFT’s.
· Handle the processing of credit card and ACH donations.
· Compose, print and mail donor thank you letters in a timely manner.
· Assist with data entry proofing and database upkeep, including managing imports and exports.
· Maintain the Cash Log, including its supporting files and documentation.
· Review gift files for accuracy and complete the import process into Raiser's Edge software
· Retrieve records, extract data and generate reports, queries and mailing lists as required
· Communicate with donors by phone to accept donations, verify information and answer general questions
· 2 years of experience in data management, preferably in a nonprofit or fundraising environment; or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
· Previous experience with database management (Raiser's Edge preferred)
· Intermediate knowledge of Microsoft Excel and Word
· Previous data entry/bookkeeping experience preferred
· Strong attention to detail and ability to comprehend and analyze written documents
Please submit a cover letter.
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, marital or familial status, age, or mental or physical handicap.
