Job Summary: People USA provides people living with mental health and/or addiction issues with the highest quality, effective peer services, and behavioral health care. We are a peer-run nonprofit organization. This means our agency is 100% made up of people with their own lived experience with mental health or substance use issues, recovery, and moving towards wellness. Our mission is to educate, support, and empower people to understand, manage, and overcome behavioral health challenges. The Crisis Support Center is a 100% voluntary walk-in hub for people of all ages to connect – 24/7/365 – with an integrated team of clinicians, peer specialists, registered nurses, and medical health professionals when they’re experiencing emotional distress, acute psychiatric symptoms, substance use challenges, intoxication, family issues, and other life stressors. Crisis Support Center guests have immediate access to crisis counseling and behavioral health assessments, substance use counseling, peer advocacy and support, youth and family counseling, and immediate linkages to other supportive, community-based resources. Under the direction of the Crisis Support Center Director, the Stabilization Center is looking for a Certified Alcoholism and Substance Abuse Counselor (CASAC) who will provide direct services to individuals (including youth), and families, including assisting in assessments, treatment plans, and discharge planning.

 

• Crisis De-escalation and intervention
• Assessment and service planning
• Referral; and linkages to treatment
• Substance Use Disorder counseling and education

• Addresses referrals from community providers, including referrals via warm hand-offs
• Assists in coordinating services and referrals for guests leaving the Center
• Provides care collaboration, advocacy, and therapeutic services to guests at the center and their families
• Works in collaboration with guests, community providers, team members, and external partners
• Demonstrates cultural competency and commitment to guests
• Assists in programmatic goals and objectives as per agency contracts. 
• Meets programmatic outcomes
• Demonstrates commitment to the philosophy of the agency and the Center
• Acts as an advocate and helps guests gain access to resources while confronting their issues, such as mental health and substance issues.
• Provides psychoeducation and counseling on chemical dependency and relapse prevention
• Participates in assessment screenings to determine guest needs/preferences; formulates and implements treatments, transition, and discharge plans with individual guests
• Ensures the maintenance of accurate, complete, timely, and high-quality guest records and reporting of guest information that comply with external standards and agency policy and procedures
• Complies with 42 CFR confidentiality and HIPAA privacy and security regulations
• Works cooperatively with other staff as a member of the interdisciplinary team
• Provides crisis intervention generating referrals to Mental Health Services, Substance Use providers and other provider resources
• Provides crisis intervention generating referrals to Mental Health Services, Substance Use providers and other provider resources

•  All employees are expected to provide the very highest level of service to guests and their families. In addition, their work ethics are expected to reflect the mission and values of People USA. Staff is expected to behave ethically and professionally, demonstrate excellent communication skills, and be capable of working with diverse populations. They will interact with professionals from many different social services and government agencies; they must collaborate well with others. The position also requires emotional resilience and stability since the work often involves dealing with crises.
• Knowledge of electronic medical records
• Knowledge of community and community resources
• Ability to pass background checks
• Valid driver's license
• Schedule flexibility
• Knowledge and experience working with co-occurring populations
• Working knowledge of policies and procedures
• Two years of Experience
• Certified Alcoholism and Substance Abuse Counselor (CASAC)
• High School Diploma
• Bachelor’s degree in counseling or human services preferred
• Preferred: Bi-lingual (English/Spanish)