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Social Services Office Manager

Pratt Area Community Council • Full-time • Brooklyn, New York • 1m ago

Job Details

Social Services - 778 - Brooklyn , NY

Full Time

2 Year Degree

$21.98 - $24.72 Hourly

Day

Nonprofit - Social Services

Office Manager

Key

IMPACCT Brooklyn seeks a detail-oriented Office Manager to be responsible for the general operation of our Social Services office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies and taking proper inventory. You will also be required to produce management-level reports.

To be a successful hire, you must have prior experience in office administration and be proficient in Microsoft Office applications such as Word and Excel. This position reports to the Case Management Supervisor.

Key Responsibilities Include:
•   Welcome visitors/clients, answer phones, screen calls, and direct and refer clients to appropriate staff members and outside sources
•   General clerical duties, including computer data entry, tracking expenditures, filing, organizing office records and inventory.
•   Maintain and organize inventory, including but not limited to client incentives, start-up kits, office supplies, etc.
•   Open and sort mail daily; compile and send out department mailings
•   Maintain client literature, forms, and bulletin boards
•   Track staff schedules, maintain staff timesheets
•   Keep inventory and order office supplies; oversee equipment upkeep and communicate with technical support
•   Management of fiscal and spreadsheet database and submitting all invoice expenses to the financial department
•   Obtaining all vendor invoices and managing vendor relations
•   Assist with composing correspondence, including resident requests, such as work orders
•   Ensure the integrity and confidentiality of all client information;
•   Participate in weekly interdisciplinary team meetings and contribute to client update
•   Participate in job development training per year
•   Provide other support as required
• Other duties as assigned by the Supervisor and Director of Social Services

Qualifications

Skills & Competencies:

Associate Degree or equivalent.
2 years office management experience; residential setting preferred;
Experience working with chronically homeless individuals with mental illness and substance abuse issues a plus;
Ability to engage clients;
Strong written and verbal communication skills required;
Excellent knowledge of various computer programs including email, Microsoft Word, Excel, Outlook and PowerPoint;
Bi-lingual (Spanish) a plus

SUPERVISORY RESPONSIBILITY

This position manages Interns and temporary staff of the department and is responsible for their performance management.

Physical Demands and Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as phones, photocopiers, filing cabinets, and fax machines. IMPACCT Brooklyn adheres to COVID-19 protocols. The physical demands described here must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. This position is often required to stand or walk for extended periods—prolonged periods of sitting at a desk and working on a computer. The ability to cope with and tolerate moderate stress levels is also necessary. This position may occasionally lift and/or move up to 25 pounds. You may be required to travel to other facilities.

Note
This job description in no way states or implies that these are the only duties to be performed by this position's employee(s). Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitude, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.