Job Description 

Columbia College Chicago is an acclaimed undergraduate and graduate institution that provides a comprehensive education in the arts, communications, and public relations. We constantly aim to reach our full potential as an educational innovator, incubator of new creative practice and generator of real-world success for young creatives. We are in the heart of Chicago, across the street from historic Grant Park, and housed in some of the most iconic buildings in the South Loop. 

Columbia College Chicago a private urban institution of over 6,000 undergraduate and graduate students, four-year College offering a distinctive curriculum that blends liberal arts, creative and media arts and business is currently searching for a MANAGER OF DEVELOPMENT SERVICES.  

Position Summary

Reporting to the VP of Development and Alumni Relations, the Manager of Development Services is responsible for gift processing and recording, routine constituent account maintenance, data integrity, and reporting.  The role coordinates donor acknowledgements and develops targeted mailing lists and reports. The Manager recommends and enforces data and gift-entry procedures and administrative protocols. The position is expected to resolve issues independently within parameters or under the guidance of the VP of Development and Alumni Relations. 

Flex work options available.

Duties & Responsibilities

• Process all gifts (cash, checks, securities, gifts-in-kind, credit cards, bank drafts, matching gifts, payroll deductions) from alumni, friends, corporations, foundations, and other constituents - generate gift acknowledgement letters, receipts, and pledge reminders; ensure all gifts are recorded, deposited, and acknowledged in a timely manner and in accordance with internal, Council for the Advancement of Secondary Education (CASE), and IRS standards.
• Maintain accurate constituent records in Raiser’s Edge, including the maintenance of demographic information, batch coding of gift records, and maintenance of proper gift documentation – in either electronic or (where necessary) secure paper form. Protect and enforce the privacy of donor records.
• Conduct research on donor prospects and monitor database system imports and exports.
• Establish and maintain quality control standards for gift entry and gift acknowledgements. Interpret and advise staff of policies and procedures and ensure compliance.
• Continuously improve the quality of alumni and donor data. Document and regularly update procedures manual.
• Extract information from the database to develop and distribute scheduled and ad-hoc reports and lists to key internal and external constituents.
• Produce targeted mailing/email lists for solicitations, events and other campus activities.
• Work with development personnel to create and periodically update acknowledgement letters; ensure proper proofing of all outgoing acknowledgements for content, format, and consistency with college standards.
• Conduct monthly reconciliation of financial activity with the Office of the Controller to ensure accounting accuracy and comply with all internal and external and audit requests.
• Assist in the management of special auditing and data enhancement projects.
• Supervise select student workers.
• Perform other related duties and/or responsibilities as assigned or required.

• Bachelor’s degree
• Two years of relevant experience in development services functions, or an equivalent combination of education and experience.
• Experience with relational databases (Access and Blackbaud's Raiser's Edge preferred).
• Advanced computer skills with MS Office (Word, and Excel) and mail-merge.
• Ability to supervise and mentor others.
• Meticulous attention to detail in a multitasking environment required.
• Excellent written and verbal communication skills required; must be able to effectively communicate and work with all levels of College administrative staff, faculty, trustees, and students.
• Knowledge of general development processes required; experience with gift processing and associated CASE and IRS guidelines preferred.
• Excellent interpersonal and public communication skills (in person, phone, etc.).
• Knowledge of related IRS policies and regulations and CASE standards preferred.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee and is subject to change based on the needs of the department and/or college. 

Position Minimum Hourly Rate or Annual Salary:  $52,500 

Position Maximum Hourly Rate or Annual Salary: $63,000 

The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including department budget. 

At Columbia, we offer a rewarding work environment for our faculty and staff. We take pride in offering competitive benefits with affordable health, dental and vision coverage; flexible spending accounts; commuter benefit program, life, and accidental, death & dismemberment coverage; paid and unpaid leave options; work/life benefits; educational assistance programs; and retirement and financial planning benefits. Click here for more information.

 We invite you to join our talented faculty and staff and become part of our collective aspiration to ensure Columbia prepares students for success in their creative fields through innovation, engagement, and real-world experiences. 

ADDITIONAL INFORMATION 

• Position subject to a background screening
• This is a non- union position
• This position is overtime ineligible 

Qualified candidates of all backgrounds are encouraged to apply.

Columbia College Chicago is an equal opportunity employer and complies with all local, state, and federal laws and regulations concerning civil rights. The college does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, protected veteran status, genetic information, or other protected classes under the law.