Sales Floor Lead
Essential
Functions:Responsibilities:To assist with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures. A Sales Floor Lead performsthedutiesofasupervisorwhenassignedbytheStoreManagerorSalesFloorManager. Sales Floor Leads may act in a supervisory capacity during scheduled work hours.
1.Tousethecashregistertomaketotalsales,acceptpayment;authorizevoids,returns, exchanges and credits for merchandise.
2.Toensureproperrotation ofstoremerchandise.
3.Toactasapositiverolemodelforemployeesandtraineesinallaspectsofprofessional performance.
4.To stock thesales floor adequately. To create a positivepublicimageof Goodwill throughacleanstoreenvironment,attractivedisplaysandpresentable,personable personnel.
5.Tomaintainsafeandappropriateconditions intheshopping areas.
6.Tokeepthestorecleanandhazardfreebyvacuuming,moppinganddusting, (including cleaning the bathrooms.)
7.Toobservepersonnelandsafetypoliciesandprocedures.Toensurecomplianceby Store Floor Associates.
8.Tobeableto performthejob duties ofSales Floor Associates.
9.Toattendworkontheregularlyscheduledshiftsasassignedbythemanagerforthe week.
10.Toensurethefloorcheckiscompleteddailyandtoensuremonthlysafetyself- inspections are conducted.
11.Toensureallnewhiresareproperlyoriented,usingtheappropriatemanual,within the first week of employment. To document that training occurred.
12.Toassistthestoremanagerincontrollingtheexpensetorevenueratiomonthlyand annually.
13.ToassistintrainingandmentoringofSalesFloorAssociatesandcourt-appointed community service workers, as assigned by the Store Manager or Sales Floor Manager.
14.Toassistinsupervising,discipliningandrecommendingdischargeofsalesassociates to the Store Manager or Sales Floor Manager.
15.Tomonitorandassist inthereceiving,pricingand displayingofstore merchandise.
16.Torecordandbalancecashregisterreceipts,makebankdepositsandrecordstore transactions.
17.Toassistin thepreparationofpersonneland payrollrecordsin atimely manner.
18.Tocompleteaccuratelyotherpaperworkrequiredintheday-to-dayoperationofthe store.
19.Anyotherjob-relateddutiesasrequestedbymanagement.
Skills and Abilities:
1.ToassisttheStoreManagerorProductionManagerinachieving/exceedingproduction goals both monthly and annually and to assist in implementing a contingency plan if goals are not being met.
2.Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayof people.
3.MustbeabletomarketGoodwillandexplainthemissiontothegeneralpublic.
4.Mustestablishandmaintaineffectiveworkingrelationshipswith,andamong,store and production personnel while motivating them to their best performance.
5.Mustbeabletoworkaflexiblescheduleonshortnotice,includingnightsand weekends, and occasionally, long hours.
6.Mustbeabletouserepetitivehandmovementwhenbuttoning,sorting,hangingand zipping garments.
7.Mustbeabletoengageinprolongedstanding,walkingandinfrequentbending, stooping, and stretching.
8.Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.
Requirements:1.HighSchooldiplomaorGEDand6monthssupervisoryexperienceoraminimumof 90 days in the service industry.
2.Mustbeabletoread,writeandcommunicateclearlyin English.
3.Priorworkexperience intheserviceindustry preferred.
4.MustsuccessfullycompleteRetail training.
WorkingConditions:Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions. Alternate work schedule may include working at an attended donation center with no prior notice.
GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is an EEO Employer - M/F/Disability/Protected Veteran Status
