About Us
The Cleveland Foundation, established in 1914, is the world's first and one of the largest community foundations, with assets exceeding $3 billion. Our mission is to enhance the lives of all residents of Greater Cleveland, now and for generations to come, by working together with our donors to build community endowment, addressing needs through grantmaking, and providing leadership on key community issues.
As we continue to grow and evolve, we are dedicated to building strong relationships and trust across our community, working collaboratively to create innovative, impactful, and internationally recognized contributions to the field of philanthropy.
About You
You are a strategic thinker and data enthusiast who thrives at the intersection of technology and philanthropy. With a strong foundation in Salesforce CRM and a passion for digital transformation, you bring a proactive, analytical mindset to every challenge. You’re someone who can translate complex data into actionable insights, enabling smarter donor engagement and more effective fundraising strategies. Your attention to detail is matched by your ability to see the bigger picture—identifying trends, optimizing systems, and driving innovation across teams.
You are also a collaborative partner who values communication and continuous learning. Whether you're training colleagues on CRM best practices, managing special projects, or contributing to cross-functional initiatives, you bring a spirit of adaptability and service. You’re comfortable navigating fast-paced environments, handling sensitive information with discretion, and aligning your work with broader organizational goals. If you're excited about using data to make a meaningful impact in the philanthropic space, this role is a perfect fit.
Job Summary
The Data Manager, Philanthropy will play a critical role in shaping digital transformation across the Foundation and will advance the Foundations’ philanthropic strategy by leveraging data-driven research. This key role also will oversee data management for the Philanthropy team, ideally having a deep understanding of Customer Relationship Management (CRM) database products and services, such as Salesforce, along with proven skills in strategy development and digital analytics to amplify business growth.
Key Responsibilities
- Serves as a partner on a cross-departmental team of CRM professionals to continuously improve and help lead the Foundation’s digital transformation.
- Identifies and manages Salesforce automation tools to streamline and optimize the Foundation’s sales process.
- Provides quantitative analysis, reports, and insights to drive active solicitation and donor engagement.
- Manages and audits Salesforce data, tracks and reports on fund development and donor trends, and performs sales forecasting.
- Utilizes analytics and optimization tools to measure performance, identify areas for improvement, and make informed decisions to drive growth.
- Trains Philanthropy team staff in best practices for utilizing CRM functionalities.
- Collaborates with Foundation-wide teams on projects, initiatives, and the development of organizational goals.
- Assumes other special projects and responsibilities as assigned by the Senior Vice President of Philanthropic Strategy and General Counsel.
Develop A Personal Growth Plan
- Consider additional development courses and certifications that will enhance the skill set for the organization in this role.
Competencies & Behavioral Expectations
- Judgment
- Communication
- Teamwork & Collaboration
- Adaptability
- Problem-Solving
