Job Title: Front Office Manager
Branch Name: Brain and Spine Medcity
Qualification: Any Post Graduation/Graduation
Experience: 5 Years
Location: Kannur
Employment Type: Full time
• Oversee front desk operations and staff
• Ensure smooth check-in/check-out procedures
• Handle guest inquiries and complaints professionally
• Maintain booking and reservation systems
• Coordinate with housekeeping and other departments
• Monitor staff performance and schedule shifts
• Ensure high levels of customer satisfaction
• Maintain front office supplies and budget
Requirements
• Strong communication and interpersonal skills
• Customer service excellence
• Leadership and team management
• Problem-solving and conflict resolution
• Multitasking and organizational skills
• Proficiency in front office software (e.g., PMS)
• Attention to detail
• Time management
