Applications accepted on an ongoing basis until the position is filled.
Bilingual Emergency Assistance Coordinator
OUR PURPOSE
Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services, and Parish & Community Engagement.
Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded.
Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths, as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.
PURPOSE OF POSITION:
Administers and coordinates the daily operations of the Emergency Services Program. Promotes the development of a caring community by utilizing an approach to service delivery that fosters the empowerment and participation of persons served in a mutual problem-solving process.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manages the Emergency Assistance Program , overseeing the distribution of rent, utility, transportation, and prescription monies; personal care products; referral information with networking agencies, and other services.
· Administers and develops the Emergency Assistance Program’s operational policies and procedures in conjunction with the Supervisor and other Site Managers.
- Maintains statistical data on the activities of the program ; timely entering of client information in database, maintains budget for the program, and all records of services provided.
- Manages financial resources including maintaining appropriate records, and overseeing the disbursement of donations.
- Administers program grants, completing reports as required by grant guidelines.
- Develops and coordinates collaborative networks with other service providers; providing information on agency and program as needed.
- Supports, promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
- Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
- Uses creativity and innovation in program development and service delivery.
- Maintains confidentiality of client and agency information.
- Regular and predictable attendance.
OTHER DUTIES AND RESPONSIBILITIES
- Good steward of Agency human,financial and capital resources
- Participates effectively as a team member through communication, cooperation, information sharing and problem solving.
- Participates in staff trainings and programs as required.
- Any other tasks or duties as assigned.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
- Ability to use computer to enter clients in agency database and compile program statistics.
- Ability to use scanner, copier, telephone and calculator.
- Must be able to communicate effectively verbally and in writing in English and Spanish
- Ability to maintain and track a budget
- Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
- Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
- Bilingual in English and Spanish
- Demonstrated strong communication, organizational, and interpersonal skills.
- Strong time-management and prioritization skills
- Skills in establishing and maintaining effective working relationships with clients, other employees, organizations, and the public are required.
- Flexible and able to multitask in a fast-paced environment.
- Basic knowledge of computers to input information, maintain client and program data, and create communications.
- Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
- Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
- Intermediate knowledge of computers to input information, maintain client and program data, generate reports, and create communications.
- Must be detail-oriented and able to manage multiple priorities
EDUCATION and/or EXPERIENCE
Associate’s degree (AA) or equivalent from an accredited two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Bi- lingual. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to handle and feel. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Travel: Limited; some meetings or travel to satellite offices.
The noise level in the work environment is usually moderate.
COMPENSATION & BENEFITS:
Salary: $22 per hour ($1 bilingual differential)
Training: We provide a robust training curriculum that will support our employees throughout their careers. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.
Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:
- Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure), promoting work-life balance.
- 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
- 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
- Choice of 3 PPO Medical Plans (90% of employees' and 75% of dependents’ premiums are paid by the Agency), Dental, & Vision starting the 1st day of the month following start date.
- May be eligible for Public Service Loan Forgiveness through Federal Student Loans, and many more benefits.
**Part-time employees (20-29 hours per week) also receive paid annual leave, company-paid holidays, and a 403b retirement plan with agency contribution and match.
ARE YOU READY TO JOIN OUR TEAM?
If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!
We conduct background checks as part of our hiring process.
Drug-Free Workplace
Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as a Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
EEO/AA