Family & Child Program Assistant– Part-Time
Akron Children's Boardman Campus
If you are the kind of person who cares about making an impact and serving families, then you are exactly the kind of person we’re looking for!
Ronald McDonald House Charities® of Northeast Ohio, Inc. (“RMHC NEO”) is looking for a highly motivated and driven individual who possesses passion, compassion, and dedication as a part-time STAR (Support, Teaching, Awareness and Resources) Corner Teacher.
The Family & Child Program Assistant maintains a friendly, caring atmosphere for families and children in need of supportive care services while visiting the Akron Children's Boardman Campus, located at 6505 Market Street, Boardman, OH.
The position is responsible for registering families, managing, and instructing children, ensuring that the STAR Corner is stocked with supplies, prepared for lessons, kept clean, while upholding all STAR Corner and hospital policies, and providing resources or other support to families.
The STAR Corner currently has the hours of 9:00 a.m. to 5:00 p.m., Monday through Friday. This is a part-time, hourly position requiring up to 19 hours per week with a schedule established and agreed between the employee and manager. The STAR Corner Teacher reports to the Director, Hospital-Based Programs and supports the Hospital-Based Programs Team.
JOB RESPONSIBILITIES:
- Conducts all activities in a manner consistent with the Mission, Vision, and Core Values of the organization.
- Registers new families and orients visitors/children to the STAR Corner.
- Familiarizes families with the Corner's policies and procedures to be enforced when necessary.
- Answers telephones.
- Maintains statistical records.
- Works with visitors/children on age-appropriate lessons involving healthy habits, medical procedures, positive peer socialization, and some school readiness skills.
- Provides each family with take home lesson information “takeaways” and other supporting materials to promote a greater awareness of community resources to help impact future well-being.
- Provides a satisfaction survey for each family served.
- Offers resources to families.
- Keeps Corner neat and clean to provide a comfortable environment for visitors.
- Picks up and delivers supplies to the STAR Corner as needed.
- Helps provide a warm, friendly, and supportive atmosphere for families and visitors.
- Establishes priorities for managing own work while staying on a focused, efficient path for achieving results.
- Acts as organizational ambassador and presents a positive image of RMHC NEO.
- Performs other duties, as assigned.
EDUCATIONAL REQUIREMENTS & WORK EXPERIENCE:
- High School Diploma or GED with 2 or more years of experience working in a classroom, childcare, or pre-school setting. Associate or Degree’s in Child Development, Early Childhood Education, Education/Special Education or Family Studies is a plus.
OTHER QUALIFICATIONS:
- Demonstrate responsibility to uphold STAR Center policies and procedures.
- Effective communication skills and ability to interact efficiently as a team member.
- Computer proficiency, including familiarity with all MS Office products and database software.
- Must have a valid driver’s license or State ID.
WORKING CONDITIONS AND PHYSICAL EFFORT:
- Regularly required to stand, climb, balance, stoop, kneel, crouch, or crawl while interacting with children; use hands to finger, handle or feel; and reach with hands and arms.
- Regularly required to use vision, speech, and hearing to allow for supervision and interaction with children.
- Regularly required to lift and carry up to 25 pounds.
- Sitting, viewing computer monitors, and utilizing a computer keyboard.
Please apply online as indicated.
All employees of Ronald McDonald House Charities of Northeast Ohio are expected to exemplify our Mission, Vision, and Core Values while performing their work functions:
MISSION: To enhance the healthcare experience for families and children through comfort, care, and supportive services.
VISION: To inspire hope when and where families need it most.
VALUES:
- Compassion – We support families and each other in a respectful, accepting, and equitable manner.
- Excellence – We have an unwavering commitment to quality, collaboration, and continuous improvement.
- Inclusion – We make everyone feel welcome.
- Innovation –We encourage thoughtful and creative ideas to enhance our services and respond to changes in our environment.
- Trust – We respect the privacy of our stakeholders, maintain a safe environment, and operate transparently.
