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Admissions Manager - Licensed

Casa Pacifica Centers For Children & Family • Full-time • Camarillo, California • 2m ago

Job Details

Campus - Camarillo, CA

Full Time

Master's Degree

$75000.00 - $110000.00 Salary/year

Day

Nonprofit - Social Services

Wage band range $75,000.00 - $110,000.00 annually. However, starting pay is ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity. Position is eligible for Bilingual pay incentive.

We are seeking a dynamic and experienced Healthcare Admissions Manager to join our leadership team. The Admissions Manager plays a critical role in ensuring efficient and effective admissions processes for our patients.

SUMMARY:

This position requires strong leadership, organizational, and interpersonal skills to oversee the admissions department, improve patient experiences, and maintain compliance with all regulatory requirements. Other duties and responsibilities may be assigned to support the youth and young adult population in those programs listed above.

As a licensed clinician, must maintain a high level of clinical and organizational skills while supporting Casa Pacifica’s mission through on-going clinical assessment, intervention, and outcomes.

We are a diverse and inclusive team providing excellent services to all our surrounding communities. Our team members are empowered to share their identities, ideas, and perspectives. A culture built on diversity, equity and inclusivity is essential to creating a safe and healing environment at Casa Pacifica.

DUTIES AND RESPONSIBILITIES (illustrated by typical activities):

In collaboration with Business Development Representative develop a strong network of referral sources.
Develop processes and policies for admissions that optimize client outcomes and cost efficiency of services.
Provides strategic problem solving to generate referrals and improve processes.
Quickly establish rapport with parents, guardians, and youth to gain confidence and trust to work towards appropriate placements.
Field calls 24/7 to schedule initial screening.
Per our admissions criteria assesses the clinical needs and appropriate level of care for youth and adults. Completes the assessment and treatment plan for insurance authorization.
Ensures compliance with accreditation agency requirements.
Stays current with changes in State and Federal laws and regulations in areas of insurance/third party payers. Maintains professional and technical knowledge by attending educational workshops and conferences; reviews professional publications; establishes personal networks, participates in professional societies.
Provides supervision within the Admissions Department and supports Admission Coordinators to collaborate and processes admissions to program(s)
Oversees department scheduling of prospective client screenings and tours of the facilities.
Ensures the clinical and financial screening criteria have been met prior to admission.
Designs, establishes, and maintains procedures and policies to ensure high bed occupancy and to control bed availability and patient traffic.
Coordinates with Finance department on client financial eligibility, co-pays, and deductibles.
Works with county partners to ensure all necessary approvals/agreements regarding treatment services are completed.
Develops and tracks inquiry and referral call metrics to help analyze marketing effectiveness, capacity needs and program requirements.
Prepares admissions reports by collecting, analyzing, and summarizing data and trends.
Responsible for providing and/or mailing program literature when requested.
Provides clinical outreach and in-services to current/prospective referral sources.
Maintains confidentiality in all matters within the organization with respect to personnel, operations, and clients.
May perform other duties and projects as assigned.

EDUCATION and/or EXPERIENCE:

Graduate degree in social work, Marriage and Family Therapy or Psychology preferred
Licensed or License eligible required.
Experience in adolescent residential treatment, partial hospitalization, and/or intensive outpatient program preferred.
Experience coordinating inpatient and outpatient related treatment with providers.
Supervisory/management experience.

OTHER SKILLS AND ABILITIES:

Understanding of Medi-Cal and other Third-Party Payer regulations and practices
Possesses negotiation skills and abilities.
Working knowledge of Microsoft Office suite
Proficiency knowledge with Electronic Health Record (Avatar preferred but not necessary)
Excellent written and verbal communication skills
Ability to maintain professionalism and confidentiality in all aspects of position.
Strong leadership, supervision, interpersonal and organizational skills
Self-starter, creative thinker with strong social and customer service skills
Ability to manage several projects at one time. Organized and able to function well in a busy environment including the ability to switch gears easily and multi-task.
Demonstrated ability to work collaboratively, yet function independently.
Ability to interact with children and their families in a nurturing way with a positive and patient demeanor.

Language Skills: Ability to read and interpret documents such as insurance requirements, authorizations, and coverages, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, percentages, and ratios.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

WHAT WE OFFER
Casa Pacifica strongly believes in providing our employees with a comprehensive and competitive total benefits package that will support them across the many needs that arise in life. In addition to the salary information listed above, employees within this position will also be eligible for the following:

Comprehensive Benefits package,
401k auto enrollment at 3% with up to 5% fully vested employer matching contributions made after first year of service
9 paid holidays
Medical, Dental & Vision Insurance options
Flexible Spending and Dependent care programs
Excellent Training opportunities – including opportunities for CEUs
Education/Tuition Assistance programs
Group Discount Pet Insurance
Aflac Hospital, Critical Illness, Accidental & Dental supplemental plan options
Employee Assistance Program (EAP)
- Free Confidential Crisis Line 24/7, 365 days a year
- 4 face-to-face or telephonic sessions per issue, i.e.,
  - Stress, Anxiety, Depression
  - Life transitions
  - Grief and Loss
  - Divorce
  - Conflict Resolution
  - Substance Abuse
  - Work-Life Counseling
  - Free Legal and Financial Consultations
  - Identity Theft Recovery Services

Casa Pacifica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All applicants will be given full consideration under state, local, and federal law.

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