Blood Collection Staff - Customer Service

American Red Cross • St Paul, MN • 1m ago

Blood Collection Staff - Customer Service

Job Description

We provide Paid-Training – no prior medical experience required!

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Key Responsibilities

Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

Standard Schedule (Mankato, Minnesota)

Staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance.

Pay Information

Starting rate $21.93/hour.

Minimum Qualifications

High school diploma or equivalent is required.
Customer service experience and effective verbal communication skills are required.
A current, valid driver's license with a good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Experience conducting mobile blood drives and setting up/tearing down equipment.
Basic computer skills; proficient with Microsoft Office applications.

Preferred Qualifications

Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
Prior leadership experience.

Benefits

Medical, Dental, and Vision plans.
Health Spending Accounts & Flexible Spending Accounts.
PTO: Starting 15 days a year; based on type of job and tenure.
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
401K with up to 6% company match.
Paid Family Leave.
Employee Assistance.
Disability and Insurance: Short + Long Term.
Service Awards and recognition.

rdcrss.org/lifesavingrole

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