At Discovery Place, a 501(c)(3) nonprofit organization, we fuel your passion for science and the natural world by delivering awe-inspiring exhibits and educational programs. Our immersive experiences captivate, challenge, and empower audiences of all ages, sparking a spirit of discovery and lifelong learning. We hope to forge a future where science catalyzes, creating boundless opportunities, fostering hope, solving complex problems and driving positive change across the globe.
We’re looking for driven, talented individuals who share our passion for making an impact and having fun while doing it
General Summary:
Facilitates guest and customer experiences, including paid programs such as camps and classes, Tier I and II shows, other educational activities, and performs admissions-related operations.
This part-time position is scheduled 4-days per week
Essential Duties and Responsibilities:
Facilitate programs, presentations, demonstrations, and lead educational activities in a variety of settings
-
Handle a variety of animals, including types classified by Living Collections as Tier I, II, and III
Work as a front-line customer service representative at the admissions desk and retail shop
-
Inform guests of daily and special programming, learning opportunities, membership, and special events
Monitor the museum exhibits, activities, and environment to ensure safety
Demonstrate behavior consistent with the organizational culture
-
Uphold Discovery Place’s Core Service Values of Inclusion, Teamwork, Personal Excellence, and Uncommon Courtesy
Competency:
To perform the job successfully, an individual should demonstrate the following knowledge, skills, and abilities:
Communication - Speaks and writes clearly and persuasively in positive or negative situations; Adapts language to audience (e.g. children, adults, etc.); Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
Cost Consciousness - Conserves organizational resources.
Adaptability - Manages competing demands; Changes approach or method to best fit the situation; Able to deal with change, delays, or unexpected events.
Initiative - Volunteers readily; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.