We are looking for an energetic individual who is
seeking a fun opportunity creating a friendly, helpful and positive atmosphere
for members and guests visiting or calling the Y, giving tours of the facility,
processing memberships and registrations and addressing any member and guest
concerns.
This
position is a full-time hourly position working 40 hours per week, Monday - Friday, 9:00 am - 5:00 pm
Responsibilities include but not limited
to:
- Build relationships by using names and initiating conversations with
all members, staff, volunteers, and guests.
- Check in all members and guests.
- Act as a lead member service representative, helping to train new
staff and take on additional responsibilities in the department as needed.
- Delegate duties to Member Services staff as needed or directed by
Member Engagement/Operations Director(s).
Requirements
- High School
degree or equivalent
- 3 years’
experience in a customer service-oriented company
- Strong
verbal communication skills and customer service skills
- Accurate
money-handling skills
- High level
of confidentiality
Benefits
- Free Y Membership and Y programs
- 100% discount on school-age childcare
- 12% fully paid retirement after 2 years
- Full benefits package including generous PTO, health, dental, life insurance, short-term disability and long-term disability
- Paid birthday off
- 35% discount on full-time child care center
- Free Employee Assistance Program (EAP)
An Equal Opportunity Employer
