World Central Kitchen (WCK) is seeking a thoughtful, donor-centric Manager of Mid-Level Giving to strengthen engagement and retention among individuals giving between $1,000 and $9,999 annually. Reporting to the Director of Individual Giving, this role will build personalized outreach strategies, craft scalable donor experiences, and serve as a key connector between grassroots supporters and WCK’s major gifts program. The ideal candidate is a relationship-builder at heart, with a passion for meaningful donor experiences, comfort analyzing data, and an ability to scale personalized stewardship with creativity and care. This is an exciting opportunity to grow an important revenue stream while ensuring that every donor feels seen, valued, and inspired by their impact.
This role requires a sincere commitment to WCK’s mission, the proven ability to thrive in a dynamic, fast-paced environment with attention to detail, and the ability to manage multiple priorities. This position will report to our Washington DC location and will require at least 1-2 days in office.
Key Duties & Responsibilities:
Mid-Level Donor Engagement
- Implement structured touchpoint plans to ensure donors receive regular, meaningful communication across the year.
- Conduct personalized outreach (calls, emails, notes, and virtual meetings) to deepen donor relationships and share timely impact updates.
- Collaborate with the Communications and Development teams to create tailored updates, thank-you messages, and evergreen stewardship content.
- Execute mini campaigns for renewal, upgrade, and reactivation throughout the year.
- Identify upgrade-ready donors and partner with Major Gifts team to transition qualified donors.
Mid-Level Opportunities & Donor Experience
- Create mid-level donor opportunities that foster connection to WCK’s mission (e.g., unique updates, behind-the-scenes stories, virtual briefings).
- Test segmented approaches to outreach by donor behavior, geography, or interests.
- Support development of new mid-level donor journeys and potential onboarding tracks.
Donor Insights & Strategy
- Monitor giving trends, retention, and churn within the mid-level segment and make data-informed recommendations to improve performance.
- Track engagement touchpoints and progress in Salesforce or other CRM systems.
- Collaborate with Donor Operations and Digital teams to ensure a seamless donor experience.
Cross-Team Collaboration
- Act as a bridge between and collaborate with grassroots, community fundraising, mid-level, and major giving programs, ensuring consistency in messaging and donor handoffs.
- Participate in organization-wide fundraising campaigns (e.g., Giving Tuesday, Year-End) and ensure thoughtful integration of mid-level donors.
- 3–5 years of experience in individual giving, donor engagement, or relationship management
- Strong interpersonal and communication skills with a donor-first mindset
- Experience with portfolio management or CRM systems (Salesforce preferred)
- Ability to work independently while contributing to a collaborative team
- Detail-oriented with the ability to manage multiple tasks and priorities
- Creative and curious approach to scaling personal touches at volume
- Must have a valid passport
- Alignment with the mission and values of WCK
Preferred candidates will also have previous experience working in a fundraising, development, or an operations environment, experience coordinating with outside vendors, and multicultural experience.
Application and Cover Letter Instructions
This application REQUIRES a cover letter that clearly articulates your interest in working with World Central Kitchen. We aim to understand your passion for our mission, please elaborate on how your experience aligns with the responsibilities detailed in the job description. Only applications accompanied by a cover letter will be considered for further review. We encourage you to express your genuine voice and avoid using generic cover letters.
References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.
Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of employment at this time.
E-Verify
For US based employment, WCK participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Please view the E-Verify posters here with important information.
Para empleados en los EEUU, WCK participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Haz clic aquí para ver los carteles de E-Verify con información importante.
No recruiters or agencies, please.
Salary Range: $85,000 - $105,000 USD
WCK Employee Benefits Overview
ZERO Premiums: WCK covers 100% of insurance premiums for employees and their dependents, including medical, dental, vision, and group life coverage. Benefits begin on your date of hire.
Voluntary Benefits:
Options include:
- Additional Life Insurance
- Pet Insurance
- Supplemental AD&D
- Flexible Spending Accounts (Dependent Care and Health Care)
403(b) Retirement Plan:
WCK offers a 50% match up to 8% of employee salary deferrals, beginning within 30 days of hire.
Life & Disability Insurance:
100% employer-sponsored group life and disability insurance provided within 30 days.
Paid Time Off (PTO):
Responsible PTO, including vacation, sick, and personal leave, plus paid holidays.
Growth Opportunities:
Learning and development support to grow your career.
Employee Assistance Program (EAP):
Free and confidential support for life’s challenges.
Annual Salary Reviews and additional benefits outlined in the Personnel Manual.
