Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Job Overview
As a Disaster Workforce Engagement Manager, you will guide, lead and support teams of trained volunteers to deliver comfort and care in times of disaster. Primary responsibilities include building, sustaining, and energizing the volunteer workforce to create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.
Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment. This role is not eligible for relocation assistance.
Key Responsibilities
- Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer‑led disaster cycle services programming and ensure services are delivered rapidly, accessibly, and equitably, culturally and linguistically.
- Support the Program: Assist with the successful implementation of specific disaster cycle services program activities or functions within an assigned geographic area.
- Mission Capacity Building: Engage disaster volunteers who are the primary workforce and represent the communities they serve, both culturally and linguistically.
- Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
- Manage in a Matrix: Implement plans to meet targets for volunteer engagement and volunteer‑led Disaster Action Team response to local home fires or support specific function tasks within the assigned area.
- Know Your Communities: Act as the local point of contact for partners and communities, partnering with local organizations and leaders supporting frontline communities and resiliency.
- Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.
Minimum Qualifications
- Education: Bachelor’s degree required, or equivalent combination of education and related experience.
- Experience: Minimum 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
- Travel: A current valid driver’s license and good driving record is required.
Required Skills and Abilities
- Ability to coordinate staff and volunteer activities.
- Excellent interpersonal, verbal, and written communication skills.
- Proven record of collaboration with diverse groups and individuals representing all demographics, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
- Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Ability to work outside regular duty hours including nights and weekends.
Residency Requirements
Chapter‑based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
Regional positions: Regional leadership and functional employees are expected to work daily within their region’s geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; use hands; talk or hear; reach with hands and arms; occasionally stand, walk, stoop, kneel, crouch, or crawl; frequently lift/move up to 15 lb and occasionally up to 30 lb. Vision requirements include close, distance, color, peripheral, depth perception and ability to adjust focus. Work environment includes moderate noise in office settings.
Preferred Qualifications
- Strong organizational skills with attention to detail.
- Experience supporting and engaging volunteers.
- Background in program development is preferred.
- Flexibility and adaptability in a dynamic environment.
Benefits
- Medical, Dental, Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on FLSA status and tenure
- 11 paid holidays (six core, five floating)
- 401K with 6% match
- Paid Family Leave
- Employee Assistance
- Short & Long Term Disability and Insurance
- Service Awards and recognition
Apply now – Joining our team will provide you with the opportunity to make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
