We are hiring for a full-time, year-round Program Service Coordinator
Located in the heart of the beautiful Blue Ridge Mountains in Black Mountain, NC on a picturesque 1,200 acre campus, YMCA Blue Ridge Assembly is a non‑profit leadership and training center. As a year‑round conference center, we are a partner and platform for groups of teens, families and children, and adults. Having hosted our first conference over 100 years ago, we continue to serve a diverse array of groups—churches, schools, colleges, family reunions and youth groups, among others. We provide a Christian atmosphere for guests and staff to focus on youth development, healthy living and social responsibility. As a hospitality‑focused YMCA, we are committed to delivering exceptional experiences for our 30,000 annual guests while developing a team of values‑driven leaders.
We are hiring for a full-time, year‑round Program Service Coordinator. The Program Services Coordinator serves in a direct service and leadership role on the Mission Impact team and facilitates quality and meaningful adventure activities.
Qualifications
- Bachelor’s degree in outdoor leadership, experiential education, recreational management, or related field preferred.
- Minimum of two years of leadership experience in outdoor education, youth development, or recreational programming.
- Thorough knowledge of youth development, group management techniques, facilitation skills, team leadership, and staff supervision.
- Exposure to resident/day camp programming is preferred.
- Experience in the areas of environmental education, leadership development, and ropes course facilitation; Certifications desirable.
- High level of physical fitness and be able to work at heights of 50 feet off the ground.
- Excellent interpersonal skills and a professional demeanor.
- Be comfortable leading groups of various sizes and participants of all ages.
- Demonstrated commitment to the mission, philosophy, and vision of YMCA Blue Ridge Assembly.
- Ability to multi‑task, set priorities and adapt to rapidly changing responsibilities.
- Must be willing and able to work a flexible schedule including weekends, evenings, and holidays as needed.
Essential Functions
- Facilitate programs for all outdoor recreational activities and in all program areas, both as the lead facilitator and as a team member.
- Communicate clearly and professionally with co‑workers and groups.
- Help maintain all program areas, equipment and trails on the property.
- Lead and develop part-time staff to ensure an empowered and motivated team that provides safe, fun and meaningful experiences for all participants.
- Work with the Mission Impact team to develop new programs.
- Deliver effective communication with group leadership pre and post‑event to ensure high engagement/satisfaction.
- All YMCA Blue Ridge Assembly staff are cross trained in multiple departments to better serve guests as seasonal needs dictate.
- Demonstrate commitment to the mission, philosophy and vision of YMCA Blue Ridge Assembly.
- Must be willing to work a flexible schedule including weekends and evenings.
Compensation and Benefits
- Eligible for YMCA Retirement Fund after two years: YMCA Blue Ridge contributes an amount equal to 12% of gross pay to the fund at no cost and without any matching requirement.
- Free meals in our dining facilities whenever conference groups are being served.
- Health insurance, dental, vision, LTD/STD, and life insurance offered after a 90‑day review period.
- Eligible for 23 days of Paid Time Off.
- Free family membership to the Y of WNC, after a 90‑day review period.
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