Philanthropy & Engagement Support

Practicing Professional 1, Operations (OPS3)

Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and building on the strength of our community?

Camino Wellbeing + Mental Health supports individuals, families and communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.

WHAT’S THE OPPORTUNITY?

We have an exciting opportunity for a Philanthropy & Engagement Support to join our team!

The Philanthropy & Engagement Support is a vital part of the team providing support to the Philanthropy & Engagement activities of Camino, ensuring excellent donor, volunteer and community members experience. The Philanthropy & Engagement Assistant administers the department databases ensuring the accuracy and integrity of the system. This position is responsible for processing donations, issuing timely acknowledgments, preparing correspondence, reports and ensures CRA compliance.

Are you detail-oriented, organized and skilled at juggling multiple tasks and deadlines? Do you have a passion for building relationships, delivering exceptional customer service, and working with data? If you thrive on trying new things and constantly seek ways to improve, we invite you to apply for the Philanthropy and Engagement Support role.Join our team and make a difference while developing your skills and contributing to meaningful initiatives.

WHY WORK FOR US?

We are an organization that serves individuals, families, and communities within the Waterloo Region. We are excited about our work, the impact we have in the community and our people (our people are our superpower!). We are committed to doing what is best for our community and to developing our people.

Join us to:

Do work that matters

Be part of a caring, passionate, and collaborative workplace that lives its values

Learn a ton and support us in creating a more seamless experience for individuals, families and our community

Be a part of our diversity, equity, and inclusion journey

Put the people we serve at the centre of everything we do

Have a positive impact in our community

Work with an organization that supports your growth and provides opportunities for you to use your transferrable skills among other teams and programs.

WHAT YOU’LL BE DOING:

Database and Reporting:

Maintain the accuracy, security, and integrity of the department's donor, volunteer, and communication systems.

Ensure accurate and timely processing of donations, donor acknowledgments, and tax receipts.

Conduct database queries and generate accurate reports, lists, and mailing/emailing lists as needed.

Generate and analyze data to track donor engagement and support fundraising strategies.

Reconcile donations with the Finance Team and maintain accurate revenue reports.

Generate and maintain updated donation forms.

Recognition and Stewardship:

Coordinate and execute meaningful engagement recognition initiatives, including personal acknowledgments, certificates, and other forms of recognition.

Responds promptly and professionally to phone, in person, written and email enquiries from community supporters.

Assist in planning, coordinating, and executing events and programs, including stewardship and cultivation activities.

Event Support:

Coordinate event logistics, manage RSVPs, prepare materials, and provide on-site support during events.

Provide comprehensive support for community and third-party events, ensuring organizers have the necessary materials, guidance, and resources while ensuring Camino is represented effectively.

Campaigns and Communication:

Support the development and implementation of Philanthropy & Engagement campaigns across various channels.

Manage department inboxes and mailing production, addressing requests and concerns in a timely manner.

Collaboration and Compliance:

Work closely with colleagues, including Philanthropy team members, program staff, and volunteers, to support shared initiatives and organizational goals.

Ensure compliance with ethical fundraising, volunteer practices, and data protection regulations, maintaining confidentiality of information.

Administrative Support:

Provides support to the Philanthropy & Engagement workplans and calendar of activities.

Maintains organized electronic files

Provides office administration/coordination.

Other:

Perform other duties necessary to support the success of Camino’s efforts and serve as an agency representative to the community.

To always perform work safely and in compliance with the Occupational Health and Safety Act (OHSA)

WHAT WE’RE LOOKING FOR:

Post-secondary education in a related field (administration, fundraising, sales, marketing and/or communications), or an equivalent combination of work experience and education.

Computer and systems proficiency in data entry, CRM software and databases.

Meticulous attention to detail and accuracy. Exceptional organizational and multitasking skills.

Strong interpersonal skills with the ability to work closely within a team but also independently when .

Ability to take initiative and work proactively is essential.

Analytical mindset with the ability to interpret data and generate meaningful insights.

Commitment to maintaining the highest standards of professionalism, integrity, and donor confidentiality.

Tech savvy with knowledge of data base operations and functionality.

ARE THERE BONUS POINTS?

Yes! We’ll give your application extra credit if you have one or more of these:

Knowledge of CRA (Canada Revenue Agency) regulations including requirement for accepting donations and issuing charitable tax receipts.

ANYTHING ELSE I SHOULD KNOW?

This is a permanent position working 37.5 hours per week

Work takes place in an office environment and within the community

Travel will be within the Region of Waterloo with no overnight stays

Evenings and weekends are sometimes

Must have a valid driver’s license, access to a reliable vehicle, and applicable auto insurance

A police record check for the vulnerable sector is

Must be able to provide either proof of vaccination or documentation providing a satisfactory reason under the Ontario Human Rights Code for not being vaccinated

Must be legally eligible to work in Canada

Wage: The hourly rate for this position is $20.90-$26.62.

OUR COMMITMENT TO EQUITY 

Camino is an equal opportunity employer and supports workforce diversity. At Camino we believe that diversity enriches our performance, clients, services offered, the communities where we live and work, and the lives of our employees. Should you require accommodation during the recruitment process, please contact Human Resources (hr@caminowellbeing.ca). While we thank all applicants for their interest, only those candidates selected for an interview will be contacted.

As we continue to be responsive to the changing needs of our communities, we acknowledge the historical and present-day violence and systemic barriers that continue to harm members of our Region and that we must ask ourselves not if we are complicit, but how.

Camino is committed to developing anti-oppressive practices and equitable outcomes for the families we serve while ensuring that our programs reflect and meet their needs. We recognize that we must work in collaboration with others to dismantle systems of oppression, discrimination, and violence that people face as a result of their diversity, beliefs and identities. 

Building equity takes time, resources, intentional commitment and behavioural change. It is an ongoing process, and we start by recognizing the racism and discrimination faced by Indigenous people, Black people, Asian communities, racialized people, ethnic or linguistic groups, members of the 2SLGBTQIA+ communities, unhoused people, people with mental illness and people with physical and intellectual disabilities. 

To help us create change and ensure that we can continue helping families thrive, Camino has invested in antiracism and anti-oppression training for all our employees. In addition, we have engaged in an organizational assessment to identify and address gaps. We have also created an Equity Leader position to help ensure our policies, processes, and practices eliminate any existence or influence of systemic racism across our organization.

We have a lot of work to do and we are committed to keep moving forward on this learning journey. We will continue to listen, learn, and take action to ensure that everyone at Camino experiences true equity, empowerment, and inclusion. 

Camino Wellbeing + Mental Health

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Philanthropy & Engagement Support