This position is a 2-year term.
About Us
St.Amant supports over 5,000 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centred approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.
Position Summary:
St.Amant’s core values reflect a strong commitment to diversity, equity, and inclusion. St.Amant maintains ongoing commitment to recruiting a diverse and talented workforce, which is paramount to supporting the vibrant community we serve.
The Service Facilitator has operational responsibility for the Community Stabilization Service (CSS) and plays a critical role in ensuring that the CSS succeeds as a short-term, interdisciplinary consultative service to people with intellectual disabilities whose living arrangements are at risk of breakdown due to complex challenging behaviours or other reasons.
Using a strengths-based, person- and family-centered approach, the Service Facilitator promotes a positive environment for the individual and works collaboratively to support formal and informal networks, and enhance knowledge, competencies and skills. The Service Facilitator takes an active role in promoting services and developing creative strategies to work with individuals, families, external service providers and systems, as required.
The Service Facilitator is responsible for scheduling and chairing interdisciplinary meetings, placing referrals for additional clinical services as required, and otherwise ensuring that services are delivered in a timely and time limited fashion. The Service Facilitator is responsible for coordinating education and training delivered by CSS team members, and works collaboratively with Community Support Workers to achieve positive outcomes that contribute to the person’s dignity, quality of life and self-determination.
St.Amant values and promotes volunteerism in the workplace. Volunteers are an integral part of the work we do. As such and in keeping with the values of our organization, the incumbent to this role is encouraged to actively support, collaborate and invest in volunteer initiatives.
Qualifications:
Education and Experience:
- Bachelor of Social Work degree, a Bachelor’s Degree in a human services field or an acceptable combination of education and work experience
- Registration with Manitoba College of Social Workers (MCSW)
- A minimum of 2 years work experience providing services to people with disabilities in a community setting is preferred.
Professional:
- Demonstrated knowledge and experience using a person-centered model of service provision
- Knowledge of the history of services to people with disabilities, current trends, philosophies and practices concerning their care, education and lifestyles
- Knowledge of relevant legislation including the Vulnerable Persons Act, Accessibility for Manitobans Act, and the Personal Health Information Act
- Non-violent crisis intervention (NVCI) training is an asset
- Knowledge of psychosocial and environmental factors involved in chronic disability is an asset
- Working knowledge of service systems and ability to creatively access or develop informal and formal supports or resources
Clinical:
- Demonstrated knowledge and experience using a person-and-family-centered model of service provision
- Knowledge of the history of services to people with disabilities, current trends, philosophies and practices concerning their care, education and lifestyles
- Extensive knowledge and experience working with children and families and experience working in the area of developmental disabilities/mental disabilities
- Knowledge and ability to function within the legislation pertinent to practice, including CFS Act, Adults Living with an Intellectual Disability Act, and PHIA
- Expertise in conducting social/family assessments using an ecological framework and family-centered approach
- Knowledge of psychosocial and environmental factors involved in chronic disability which may impact family functioning or adjustment, and the ability to define appropriate intervention strategies
- Knowledge of child development, family relationships and dynamics
- Knowledge of Manitoba Guidelines for Identification and Reporting Abuse (CFS Act / Adults Living with an Intellectual Disability Act)
- Ability to prepare an intervention, contract with individuals and families, appropriately assist in goal definition, engage in problem solving processes, focus on client strengths, restructure or access appropriate supports, define time frames and plan for transition
- Ability to form appropriate professional/trust relationship with clients
- Demonstrated counseling skills including supportive, adjustment, and crisis counseling
- Ability to identify high risk situations and respond appropriately
- Working knowledge of service systems and ability to creatively access or develop informal and formal supports or resources
- Ability to document plans and interventions accurately and in a timely manner, using standardized program protocol and formats
- Ability to communicate openly and appropriately using positive interpersonal communication skills
- Knowledge of the dynamics inherent in the client-worker relationship and skillful in preparing for transition and in determining the nature of support required upon termination
- Ability to develop and conduct specialized group interventions and to document benefits and outcomes
- Ability to organize, chair and conduct meetings
- Ability to understand, support and practice interdisciplinary teamwork in order to provide services in the clinical, educational or living milieu of the person with a developmental disability
- Ability to maintain an active case-load, providing assessment, service plan development, intervention planning/implementation and service outcome evaluation
- Ability to work within direct, mediated and consultative models of practice
- Understand own clinical limitations and seek support and consultation for clinical activities so as to do “no harm”
Personal:
- Ability to demonstrate behaviour consistent with the Mission and Values of St.Amant
- Possess excellent written and verbal communication skills
- Ability to provide education and training in public forums
- Knowledgeable of the concepts of Quality Improvement (QI) and ability to implement services consistent with these concepts in a complex environment
- Positive, energetic, self-directed and client-focused
- Ability to model cooperative teamwork, conflict resolution and process improvement
- Ability to work harmoniously and contribute to effective employee relationships
- Ability to travel and work flexible hours as necessary
- Must possess a valid Manitoba driver’s license and have access to a vehicle
- Successful completion of a satisfactory Criminal Record Check and Abuse Registry Check is required
- Possess emotional stability
- Project a professional image
- Possess the physical ability to perform the duties of the position
- Demonstrated knowledge and experience using a person-and-family-centered model of service provision
- Knowledge of the history of services to people with disabilities, current trends, philosophies and practices concerning their care, education and lifestyles
- Extensive knowledge and experience working with children and families and experience working in the area of developmental disabilities/mental disabilities
- Knowledge and ability to function within the legislation pertinent to practice, including CFS Act, Adults Living with an Intellectual Disability Act, and PHIA
- Expertise in conducting social/family assessments using an ecological framework and family-centered approach
- Knowledge of psychosocial and environmental factors involved in chronic disability which may impact family functioning or adjustment, and the ability to define appropriate intervention strategies
- Knowledge of child development, family relationships and dynamics
- Knowledge of Manitoba Guidelines for Identification and Reporting Abuse (CFS Act / Adults Living with an Intellectual Disability Act)
- Ability to prepare an intervention, contract with individuals and families, appropriately assist in goal definition, engage in problem solving processes, focus on client strengths, restructure or access appropriate supports, define time frames and plan for transition
- Ability to form appropriate professional/trust relationship with clients
- Demonstrated counseling skills including supportive, adjustment, and crisis counseling
- Ability to identify high risk situations and respond appropriately
- Working knowledge of service systems and ability to creatively access or develop informal and formal supports or resources
- Ability to document plans and interventions accurately and in a timely manner, using standardized program protocol and formats
- Ability to communicate openly and appropriately using positive interpersonal communication skills
- Knowledge of the dynamics inherent in the client-worker relationship and skillful in preparing for transition and in determining the nature of support required upon termination
- Ability to develop and conduct specialized group interventions and to document benefits and outcomes
- Ability to organize, chair and conduct meetings
- Ability to understand, support and practice interdisciplinary teamwork in order to provide services in the clinical, educational or living milieu of the person with a developmental disability
- Ability to maintain an active case-load, providing assessment, service plan development, intervention planning/implementation and service outcome evaluation
- Ability to work within direct, mediated and consultative models of practice
- Understand own clinical limitations and seek support and consultation for clinical activities so as to do “no harm”
Personal:
- Ability to demonstrate behaviour consistent with the Mission and Values of St.Amant
- Possess excellent written and verbal communication skills
- Ability to provide education and training in public forums
- Knowledgeable of the concepts of Quality Improvement (QI) and ability to implement services consistent with these concepts in a complex environment
- Positive, energetic, self-directed and client-focused
- Ability to model cooperative teamwork, conflict resolution and process improvement
- Ability to work harmoniously and contribute to effective employee relationships
- Ability to travel and work flexible hours as necessary
- Must possess a valid Manitoba driver’s license and have access to a vehicle
- Successful completion of a satisfactory Criminal Record Check and Abuse Registry Check is required
- Possess emotional stability
- Project a professional image
- Possess the physical ability to perform the duties of the position
The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.
St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.
St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.
As a condition of employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.
As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.
