Program Management (40%)
- Oversee daily operations of various programs, including health and wellness centers, transitional housing, youth housing, harm reduction, and HIV testing.
- Oversee peer counseling, resource navigation, and non-medical case management.
- Oversee harm reduction materials and education concerning safer sex and overdose prevention.
- Provide essential services such as food, laundry, transportation, and companionship.
- Support annual program operations budget and hiring plan.
- Develop strategies for program growth and expansion.
- Maintain contact with key public and private sector individuals.
- Represent MSH at public functions and make effective presentations.
- Program Development and Implementation: Design, develop, and implement new program initiatives and improve existing ones.
- Ability to step in and assist in programmatic areas as needed.
Personnel Management (25%)
- Supervise Housing Program Manager and Harm Reduction Manager.
- Conduct employee evaluations and handle grievances and employee appeals.
- Ensure staff coverage for MSH facilities.
Compliance and Reporting (15%)
- Assist with accurate and timely data reporting.
- Maintain accurate visitor and client records.
- Oversee case management chart reviews and incident reporting system.
- Monitor bed usage and prepare monthly reports.
- Ensure compliance with state and local regulations and contracts.
Professional Development (10%)
- Develop and implement training and operational documentation.
- Encourage continuing education and training for staff.
- Develop professional relationships and explore partnerships that expand the organization's mission.
Crisis Intervention (10%)
- Respond to staff requests for crisis management assistance.
- Assess potential crises and utilize resources to de-escalate situations.
Required Education and Experience
- Bachelor’s degree preferred.
- Minimum of five (5) years of supervision and management experience, or an equivalent combination of education and experience.
Qualifications and Skills
- Extensive knowledge of TLGBQ needs and experiences.
- Ability to provide visionary and strategic leadership.
- Commitment to self-reflection and personal awareness.
- Strong leadership, supervisory skills, and knowledge of Trauma-Informed Care models.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Intermediate to advanced computing skills.
- Experience with case management systems.
- Ability to meet deadlines and work independently.
Requirements
Bachelor's Degree is required, experience equivalency may be considered instead of a degree.
Driver License: Valid, with no violation within the last two years.
Five years of program Management experience.
Mission-Driven and Committed
Benefits
- Paid time off
- Health, dental, and vision insurance options
