Head of Complex Care - Scotland

Community Integrated Care • Permanent - Full Time • Glasgow, Lanarkshire • 4w ago

🌟 Remove the complexity out of Complex Care as our brand new Head 🌟

£60,000 to £70,000 depending on experience + £5,000 Car Allowance - Based in Scotland

At Community Integrated Care, we believe in transforming lives through exceptional care. As an award winning, progressive charity, we are dedicated to providing innovative and high-quality support to individuals with more complex or intense needs and this is why we have decided to make complex care into its very own business unit. This is a really exciting opportunity to join our ever-expanding team as we commit to continuous improvement, modern technology, and a supportive work environment; Feedback we receive is that it really makes us a standout employer in the social care sector. Here’s why you’ll love working with us:

Innovative Approach: We champion change and innovation, utilising modern technology to enhance service delivery.
Supportive Environment: We foster a culture of psychological safety, wellbeing, and supportive two-way communication.
Professional Growth: We provide continuous professional development opportunities and encourage our team to grow and excel.
Community Impact: We create meaningful partnerships in local communities, enhancing social impact and building our reputation.
Recognition and Rewards: We value and advocate for our employees and recognise all their contributions.

What is The Deal for you ?

Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments.
Hybrid Working! Do you like to work from home? Or do you prefer being in an office? With this role you have the option of working from home or from our regional offices - or a blend between the two!
Salary! £60,000 - £70,000 + £5,000 car allowance

Who you’ll be supporting & more about the role:

As the Head of Complex Care, you will play a pivotal role in ensuring the highest standards of care for individuals with complex needs within your region. You will work closely with our leadership team, business development teams, support functions, and external stakeholders to develop and maintain key relationships, commission new services, and drive continuous improvement. Your responsibilities will include:

Service Delivery: Leading and managing the Complex Care service delivery portfolio to achieve positive outcomes for the people we support.
Business Strategy: Developing and establishing key relationships to maintain existing business and commission new services.
Transformation: Championing change, innovation, and continuous improvement within the services.
People Management: Leading, developing, and motivating your team to create a high-performing group that meets strategic objectives.
Quality and Compliance: Ensuring services meet all legal, regulatory, and organisational requirements.

You will be responsible for overseeing the assessment, identification, and availability of appropriate learning interventions, ensuring compliance with all legal, regulatory, contractual, and organisational requirements. Your role will also involve managing budgets, driving financial performance, and fostering a culture of positive risk-taking.

Your values:

At Community Integrated Care, our values are at the heart of everything we do. We are looking for a leader who embodies these values and can inspire others to do the same:

Empathy: You understand and respect the perspectives of others, fostering a supportive and inclusive environment.
Innovation: You are a champion of change, always looking for new ways to improve service delivery and outcomes.
Integrity: You act with honesty and transparency, ensuring the highest standards of care and compliance.
Collaboration: You work effectively with internal and external stakeholders to achieve common goals.
Excellence: You strive for excellence in all aspects of your work, continuously seeking to improve and develop.

Essential Criteria

To be successful in this role, you will need:

Proven Experience: Demonstrated experience in clinical leadership within a health and social care setting.
Educational Background: Level 6/7 Advanced Diploma or Post Graduate qualification in PBS
Specialized Knowledge: Diploma in Positive Behaviour/Diploma in Practice Leadership.
Clinical Expertise: Extensive experience working within complex care environments and with multidisciplinary teams.
Regulatory Knowledge: Current knowledge of CQC and CI regulations, frameworks, and inspection processes.
Sector Insight: In-depth understanding of the care sector, including regulatory and contractual frameworks and relevant legislation.
Risk Management: Strong knowledge of protective and preventative risk and clinical management strategies.
Quality Assurance: Understanding of quality assurance systems and processes.
Leadership Skills: Ability to lead teams, manage individual performance, and drive continuous improvement.
Stakeholder Engagement: Skilled at influencing and negotiating with senior stakeholders.
Analytical Abilities: Proficient in assessing and analysing data and financial information.
Communication Skills: Excellent written, oral, presentation, and communication skills.
Problem-Solving: Ability to respond to sudden and unexpected demands with effective solutions.
Strategic Thinking: Capability to plan over short, medium, and long-term timeframes and adjust plans accordingly.
Personal Attributes: Empathetic communicator, flexible, adaptable, and able to manage risk positively.

If you are a clinical leader with a passion for delivering exceptional care, Community Integrated Care could be the place you will thrive! Join us and be part of a team that is transforming lives every day. Apply now

If you would like a more informal conversation about the role before making a formal application, please feel free to give our Head of Resourcing, Olivea Allegrini-Jones a call on 07710188268.